Remote Call Center

As a remote call center agent, your duties typically involve answering customer inquiries, resolving issues, processing orders, and providing customer service via phone, email, or chat, while working from home.

Responsibilities:

1. Answering Inbound Calls: Addressing customer questions and concerns, providing information about products or services, and resolving issues.
2. Providing Customer Service: Offering friendly, helpful, and efficient service to ensure customer satisfaction.
3. Resolving Customer Issues: Investigating and addressing customer complaints, problems, or technical difficulties.
4. Processing Orders and Payments: Taking orders, processing payments, and updating customer accounts.
5. Providing Product Information: Assisting customers with product inquiries, features, and benefits.
6. Troubleshooting Technical Issues: Guiding customers through troubleshooting steps or referring them to technical support.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: $29 – $30 hourly
Benefits: Extra tips
Starting time: Immediate start!

About Proxemics Consulting:
Proxemics Consulting is an ISO 9001: 2015 Certified Company that has been successfully providing proactive, resident liaison services to Tier 1 automotive suppliers since 1998. We are a veteran-owned and family-operated business.