Remote 24/7 Corporate Travel Consultant

StudentUniverse; Manchester; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Exclusive Travel Discounts

Career Development

Vibrant Culture & events

Active Hour

Health Cash Plan

Wellbeing Challenges

Financial Wellbeing Support

Charitable Donations & Pension

Job summary

Flight Centre Travel Group seeks an experienced Travel Consultant for a remote UK role, supporting a large corporate account with 24/7 service. You’ll handle complex domestic and international itineraries, apply fare knowledge, and ensure top-tier traveller satisfaction while working across day and night shifts.

This role requires at least 2 years in travel consulting, strong GDS skills (Amadeus preferred), and excellent attention to detail.

Qualifications

• Minimum 2 years' experience as a Travel Consultant.
• Corporate or business travel experience strongly preferred.
• Strong GDS experience required.
• Experience using Amadeus GDS preferred.
• Extensive travel industry knowledge.
• Strong fares knowledge.
• Proven ability to manage complex travel bookings.
• Demonstrated ability to work independently and make sound decisions.
• Strong customer service mindset and commitment to traveller satisfaction.
• Excellent attention to detail and accuracy.
• Positive, adaptable, and open-minded approach.
• Ability to build effective relationships with internal and external stakeholders.

Responsibilities

• Deliver exceptional travel consultancy services for a large corporate client within a 24/7 servicing environment.
• Manage complex domestic and international travel bookings using GDS technology.
• Provide expert travel advice and itinerary management support to travellers.
• Apply strong fares knowledge to identify accurate and cost-effective travel solutions.
• Handle travel disruptions, itinerary changes, and urgent requests efficiently and professionally.
• Build trusted relationships with travellers, clients, and internal stakeholders.
• Anticipate customer and business needs and proactively identify service improvements.
• Maintain a consistently high level of accuracy and attention to detail across all bookings and transactions.
• Operate confidently and independently during overnight shifts where support is limited.
• Collaborate effectively with colleagues across day and night operations to ensure seamless service delivery.
• Deliver outstanding customer service while balancing competing priorities in a fast-paced environment.
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

Skills

GDS experience

Amadeus GDS

Travel consultant

Customer service

Attention to detail

Tools

Amadeus GDS

Job description

Flight Centre Travel Group seeks an experienced Travel Consultant for a remote UK role, supporting a large corporate account with 24/7 service. You’ll handle complex domestic and international itineraries, apply fare knowledge, and ensure top-tier traveller satisfaction while working across day and night shifts.

This role requires at least 2 years in travel consulting, strong GDS skills (Amadeus preferred), and excellent attention to detail.