Relocation Services Consultant

Alchemy Global Talent Solutions Ltd.; London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the relocation and global mobility sector is seeking a skilled Relocation Services Consultant to oversee the end-to-end relocation process for international clients. This role requires strong communication and organizational skills, alongside a profound understanding of the relocation landscape. The consultant will be pivotal in ensuring client satisfaction by effectively coordinating services, supporting client contacts and assignees throughout each relocation.

Qualifications

• Experience in relocation and global mobility services.
• GMS certification is advantageous.
• Fluency in additional foreign languages is a plus.

Responsibilities

• Manage relocation process for international assignees.
• Coordinate third-party services like tax and payroll.
• Prepare reports and relocation documentation.

Skills

Fluency in English

Cultural awareness

Relocation process management

Education

Global Mobility Specialist (GMS) certification

Tools

Microsoft Office suite

Job description

We are seeking an experienced Relocation Services Consultant to join ourclient's Relocation & Global Mobility services team.

* This position offers hybrid working

The Relocation Services Consultant will manage the relocation process for international assignees from start to finish. You will coordinateend-to-end relocation services including; visa and immigration, social security, payroll amongst other global mobility activities.

Responsibilities of the Relocation Services Consultant role include:

• Actively manage the relocation process for international assignees, providing advice and support to the client contacts and the assignee through the process
• Be the main point of contact for relocating assignees and their families for all global mobility and assignment management needs
• Providing relocation policy briefing to all assignees ensuring a full understanding of the global mobility process
• Coordinate and manage the delivery of third-party services including; expatriate tax, payroll, home search, school search, household goods move management, destination services, immigration and cultural training
• Advise on issues that occur during the relocation
• Prepare relevant relocation documentation adhering to client policies
• Conduct a needs analysis to establish assignee's specific requirements and locational needs prior to relocation
• Act as the direct liaison between internal global mobility departments
• Control and manage a caseload of assignees ensuring a high level of service satisfaction
• Prepare monthly and quarterly reports

Experience required:

• Previous experience within relocation, global mobility and international assignment services sector
• Global Mobility Specialist (GMS) certification would be advantageous
• Fluency in English is essential and fluency in a foreign language would be advantageous
• Strong cultural awareness
• Proficiency in Microsoft Office suite