Relocation Consultant

Sterling Lexicon; Uxbridge; On-site; GBP 30,000 - 45,000; Full time

Job summary

Sterling Lexicon is seeking a Relocation Consultant to effectively coordinate global relocation services for corporate clients. The role involves managing multiple cases, ensuring compliance and high levels of service, alongside collaborating with internal teams. Candidates should have prior experience in relocation management, strong communication skills, and fluency in French and English.

Benefits

Hybrid Work or Remote Work

Intensive onboarding program

Development opportunities

Qualifications

• Previous experience in relocation/assignment management is necessary.
• Fluent in French and English; German is an advantage.
• Customer-focused approach and strong communication skills required.

Responsibilities

• Act as the main point of contact for relocation services.
• Manage cases from initiation to completion.
• Provide timely and professional advice on relocation policies.

Skills

Communication

Organizational Skills

Attention to Detail

Financial Acumen

Multitasking

Tools

MS Office

Job description

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Sterling Lexicon is a leading provider of global mobility services. We manage all facets of our clients' mobility programs, while focusing on providing flexible solutions for corporate and U.S. government organizations worldwide.

Your Role:

The Relocation Consultant is responsible for driving the effective coordination and provision of relocation services to corporate clients.

As a Relocation Specialist, you will work closely as part of a team with internal departments as well as corporate clients. You will ensure compliance and service excellence, coordinate all relevant services for multinational corporate clients, communicate with all involved parties, and control the performance of the international service network. The job is very varied and requires good communication and organizational skills.

You will be part of our Switzerland team, based either from our Swiss or UK offices.

Your Responsibilities :

• Act as the main point of contact to clients, corporate accounts and internal stakeholders regarding relocation services and needs
• Manage cases from initiation to completion including needs assessment, client briefings, preparation and coordination of services and supply chain support to ensure complete satisfaction from assignee, family and client by exceeding their service expectations
• Ensure the provision of professional, timely and accurate advice and assistance to clients in counselling the Client’s corporate relocation policy including numerous relocation service offerings
• Manage own caseload and assisting colleagues where required, including complying with all associated administrative duties and updating our internal system
• Collaborate effectively within the Company by providing support, where required, to all members of the organisation, advising on process improvements, costs savings, attend client meetings, etc.

Your Skills & Experience:

• Previous experience in relocation/assignment management is necessary
• Customer focused approach and attitude – excellent communication skills
• Ability to multitask and paying attention to detail – good organizational skills
• Commercial and financial acumen
• Fluent in French and English language
• German, in addition, is an advantage
• Strong IT and MS Office experience (Outlook, Word and Excel)

What we offer:

• Hybrid Work or Remote Work
• Intensive onboarding program
• International Team in a global environment
• Development opportunities in an international cooperation
• Flat hierarchy, open communication, agile and modern working environment

The Company

Sterling Lexicon is a leading global provider of relocation services, technology and knowledge. Our portfolio consists of operating lines in global relocation services, move programs & related services, and technology platforms that add value for our customers. Our employees operate from regional offices in Asia, Europe, North America to support the success of our clients and their relocating employees around the world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.