Relocation Co-ordination Manager

www.findapprenticeship.service.gov.uk - Jobboard; London Borough of Hillingdon; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading relocation services provider is seeking a Relocation Co-ordination Manager to coordinate relocation logistics for healthcare professionals to the UK. This fast-paced role requires 2+ years of experience in relocation coordination and strong organisational and communication skills. The ideal candidate will manage logistics from visa support to accommodation setup. Benefits include company pension, sick pay, and hybrid work flexibility.

Benefits

Company pension

Sick pay

On-site parking

Training on immigration, compliance, and pastoral care

Hybrid work flexibility

UK visa sponsorship available

Qualifications

• 2+ years of experience in relocation coordination or staffing logistics is required.
• Working knowledge of UK immigration/visa processes is beneficial.
• Strong recordkeeping and administrative skills are essential.

Responsibilities

• Manage end-to-end relocation logistics for healthcare professionals.
• Liaise with candidates pre-arrival to confirm travel and housing preferences.
• Coordinate airport transfers and accommodation bookings.

Skills

Organisational skills

Cross-cultural communication

Customer service skills

Crisis management

Education

Qualification in International Business, HR, Operations, or Travel Management

Tools

Microsoft Office

CRM/ATS systems

Job description

Job Overview

The Relocation Co-ordination Manager will be responsible for coordinating and delivering smooth, timely, and compliant relocation experiences for healthcare professionals relocating to the UK. Working under the guidance of the Head of Relocation, this role ensures that logistical, legal, and housing aspects of the candidate’s move are efficiently managed — from visa support to airport pick-up and accommodation setup.

This is a hands-on, fast-paced role ideal for individuals with strong organisational skills, cross-cultural communication abilities, and a passion for supporting candidates through life-changing transitions.

Responsibilities

Manage end-to-end relocation logistics for UK-based and international healthcare professionals (doctors, nurses, carers, and allied health workers).
Liaise with candidates pre-arrival to confirm travel, documentation, housing preferences, and onboarding schedules.
Coordinate airport transfers, temporary and permanent accommodation bookings, and move-in support.
Maintain regular communication with candidates throughout the relocation journey, providing updates and reassurance.
Work with third-party providers (e.g., landlords, letting agents, hotels, and transport services) to secure cost-effective and reliable relocation packages.
Track visa and compliance milestones in conjunction with HR and credentialing teams.
Assist in resolving urgent relocation challenges including delayed visas, accommodation issues, or last-minute travel disruptions.
Maintain accurate records and relocation status updates in the internal CRM/ATS system.
Ensure all moves adhere to company policies, NHS trust agreements, and UKVI guidelines.
Support post-arrival check-ins and candidate satisfaction surveys to ensure continuous improvement.

Requirements

2+ years of experience in relocation coordination, international mobility, or staffing logistics (healthcare sector preferred).
Working knowledge of UK immigration/visa processes (Skilled Worker or Health and Care Visa beneficial).
Strong multitasking and crisis management skills.
Excellent communication and customer service skills, with cultural sensitivity and empathy.
Ability to work independently and coordinate with multiple internal and external stakeholders.
Strong recordkeeping and administrative skills.
Proficiency in Microsoft Office and CRM/ATS systems.
Flexibility to support arrivals outside normal hours (with notice).
Qualification in International Business, HR, Operations, or Travel Management (preferred).

Benefits

Company pension
Sick pay
On-site parking
Training on immigration, compliance, and pastoral care
Hybrid work flexibility
UK visa sponsorship available (if required)