Relief Support Worker

Saha; Weston-super-Mare; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Sleep-in rate

Travel between North Somerset sites

Job summary

Salvation Army Homes in North Somerset is seeking relief support workers to help cover gaps in our 24/7 rota across our Graham House services for young people 16+. You will provide trauma-informed support, work evenings and weekends, and travel between sites as required.

The role requires experience with safeguarding, flexible hours, a valid UK driving licence, and a willingness to undertake SAH core training and ongoing development.

Qualifications

• Relevant experience and passion for supporting young people.
• Strong desire to improve the lives of young people.
• Experience with a variety of software systems.
• Willingness to complete SAH core training and induction within agreed timescales.
• Willingness to attend continued training and travel to accommodate.

Responsibilities

• Meet Ofsted Standards for our supported housing services.
• Meet the needs of our young people.
• Respond to safeguarding concerns and manage risks.
• Co-produce service development.
• Keep concise electronic records on databases and systems.

Skills

Youth support

Passion for helping

Software systems

Values-driven

Flexibility to cover 24/7 rota

UK driving licence

Willingness to train

Tools

Software systems

Job description

Salvation Army Homes

The Role

Our Graham House service is Ofsted registered and provides 24/7 support to 10 young people 16+. We support young people to strive for independence through tenancy training, education and employment in partnership with social care. Our support is tailored to individual needs and risks and our team share a passion for making a difference in young people's life journeys.
Our relief support workers work as part of our wider team to offer trauma informed support to young people from 16-30 across our young people accommodation services in North Somerset.
Working covering gaps in our 24/7 rota created by staff sickness, annual leave and staff shortages as part of a wider service in North Somerset, which includes young parents and Unaccompanied Asylum Seeker Children. Our staff work across all services offering out of hours support to those buildings not staffed 24/7.

What you’ll be doing

• Working with us to ensure we meet Ofsted Standards for our supported housing services
• Working with us to meet the needs of our young people
• Ensuring that all safeguarding concerns are responded to appropriately and actions taken to safeguard our residents and manage risks
• Supporting us in the co production of our service development
• Keeping concise electronic records on a variety of databases and systems.

What you’ll bring

• Relevant experience and passion for supporting young people
• Strong desire to improve the lives of young people
• Experience of a variety of software systems
• Values-driven approach aligned to our mission
• Ability to work flexibly to cover a 24/7 rota as part of our team, in particular sleep in and weekend shifts.
• A current UK driving licence, access to a car and willingness to travel to other sites in North Somerset as required.
• Willingness to complete SAH core training and induction programme within agree timescales
• Willingness to attend continued training both internal and external training and travel to accommodate.

Working Arrangements

Short paragraph to let candidate know the working arrangements for the role:
This role is based within our North Somerset Services and may include overnight sleep-in shift which is paid an hourly sleep-in rate in addition to hourly rate.
The role will include lone working hours.
The role is required to cover relief hours as needed to ensure we have 24/7 staff presence on our 4-week rolling rota

Closing date: 08 November 2026 (please note we may close the vacancy early if we receive a large volume of applications)

About The Company

A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.

Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.

As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.