Relief Support Worker

CrossReach Trading Ltd.; Scotland; Remote; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Flexible working hours

Ongoing training and support

Positive impact, one shift at a time

Job summary

CrossReach Trading Ltd. in Scotland is seeking a Relief Support Worker to provide flexible support across our mental health service.

This role suits those wanting shift-based work that fits around other commitments while making a real difference. You will support adults with mental health challenges, offering practical and emotional support to promote wellbeing, recovery, and independence, with training and induction provided.

Qualifications

• Caring and respectful approach towards people experiencing mental health difficulties.
• Strong communication and willingness to learn.
• Ability to adapt quickly and work both independently and as part of a team.
• Calm, patient, and empathetic nature.
• Experience in care or mental health settings is welcomed but not essential - full training and induction will be provided.

Responsibilities

• Providing person-centred support based on individual needs and recovery goals.
• Assisting with everyday activities while encouraging choice and independence.
• Supporting people to access their local community and social networks.
• Observing and sharing any changes in wellbeing with the wider team.
• Working alongside colleagues, professionals, and families when required.
• Completing clear records and following organisational policies and procedures.

Skills

Caring attitude

Strong communication

Team and independence

Calm and empathetic

Willing to learn

Job description

CrossReach is Scotland’s largest provider of social care services, with a strong focus on supporting adults with mental health needs. Our work is centred on compassion, dignity, and helping people lead meaningful and independent lives.

The Role

We are looking for a Relief Support Worker to provide flexible support across our mental health service. This role is ideal if you’re seeking work that fits around other commitments while still making a real difference. You will support adults experiencing mental health challenges, offering practical and emotional support to promote wellbeing, recovery, and independence.

As a relief worker, you’ll step in to cover shifts as needed, working with a consistent values-led approach within established teams.

What You’ll Be Doing

• Providing person-centred support based on individual needs and recovery goals
• Assisting with everyday activities while encouraging choice and independence
• Supporting people to access their local community and social networks
• Observing and sharing any changes in wellbeing with the wider team
• Working alongside colleagues, professionals, and families when required
• Completing clear records and following organisational policies and procedures

What We’re Looking For

• A caring and respectful approach towards people experiencing mental health difficulties
• Strong communication skills and a willingness to learn
• Ability to adapt quickly and work both independently and as part of a team
• A calm, patient, and empathetic nature
• Experience in care or mental health settings is welcomed but not essential - full training and induction will be provided

Why Join Us?

• Flexible working to suit your availability
• Opportunity to gain experience in mental health and social care
• Ongoing training and support
• The chance to make a positive impact, one shift at a time

CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better.

Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ’s name to further the caring work of the Church to people in challenging circumstances.

As we do our work in Christ’s name you must be respectful of our Christian Ethos and be able to work within it.

This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration.

We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.

We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual’s unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.

Workplace and Role Accessibility Supplements (attached below) - This guide outlines the physical, environmental, and location based aspects of the role to help you understand how the work is carried out and whether it’s right for you. It may also help you identify any adjustments or support that would enable you to do your best work. We welcome conversations about what you personally need to work within our services, and we’re committed to making reasonable adjustments to support you where possible.

If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on [e-mail]

Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage.