Relief Security Officer

Falck; Tees Valley; On-site; GBP 12,000 - 17,000; Full time

Job summary

Falck Fire Services UK Ltd is seeking a dedicated security professional to manage gatehouse access, patrol premises on foot, and conduct routine vehicle searches. The role includes responding to intruder alarms and maintaining a strong security presence.

You will greet visitors, assist clients, and prepare clear handover and incident reports. BS7858 screening, UK work rights, and a valid driving licence are required, with travel to regional sites as needed.

Qualifications

• Right to work in the UK
• SIA Front Line Licence valid
• Valid Clean Driving Licence
• Health surveillance may be required
• BS7858 screening and vetting process
• Good communication and customer service skills
• Reliable with time management and teamwork

Responsibilities

• Oversee security gatehouse duties and control site access
• Perform physical security patrols on foot
• Conduct crime prevention activities and vehicle searches
• Carry out road safety duties and respond to alarms
• Investigate intruder alarms and access control activations
• Provide a visible, professional security presence on client premises
• Assist visitors and direct members of the public
• Complete handover and incident reports during shift changes
• Ensure safety and security of buildings/assets per Site Instructions
• Support conflict resolution at client premises
• Weighbridge duties where applicable
• Utilise IT and customer service interfaces effectively

Skills

Customer service

Communication

Teamwork

Time management

IT interface skills

Tools

MS Word

Job description

• Conduct security gatehouse duties, controlling traffic and personnel entering and leaving site.
• Conduct physical security patrols by foot.
• Carry out crime prevention activities such as routine vehicle searches.
• Perform road safety duties.
• Attend and investigate security intruder and access control alarm activations.
• Presenting a smart, alert, visible and commanding security presence at all times, at the premises of our clients.
• Greeting, assisting, and directing members of the public visiting the premises of our clients.
• Conducting shift handover procedures at the start and end of each shift to ensure all matters of concern or note occurring during a shift are passed on for the purposes of service and incident management continuity.
• Writing complete and accurate handover and incident reports and taking appropriate action as required on all reports passed to the employee at the commencement or during a duty shift.
• Ensuring the safety and security of our client’s buildings and assets by carrying out all duties in adherence with the Site Assignment Instructions.
• Working as part of a team to provide Conflict Resolution assistance at client premises where there is a potential for conflict.
• Carry out weighbridge duties including maintaining accurate records, where applicable.
• IT and customer service interface skills essential

Job Description

Main Areas of Responsibility

• Conduct security gatehouse duties, controlling traffic and personnel entering and leaving site.
• Conduct physical security patrols by foot.
• Conduct mobile patrols
• Carry out crime prevention activities such as routine vehicle searches.
• Perform road safety duties.
• Attend and investigate security intruder and access control alarm activations.
• Presenting a smart, alert, visible and commanding security presence at all times, at the premises of our clients.
• Greeting, assisting, and directing members of the public visiting the premises of our clients.
• Conducting shift handover procedures at the start and end of each shift to ensure all matters of concern or note occurring during a shift are passed on for the purposes of service and incident management continuity.
• Writing complete and accurate handover and incident reports and taking appropriate action as required on all reports passed to the employee at the commencement or during a duty shift.
• Ensuring the safety and security of our client’s buildings and assets by carrying out all duties in adherence with the Site Assignment Instructions.
• Working as part of a team to provide Conflict Resolution assistance at client premises where there is a potential for conflict.
• Carry out weighbridge duties including maintaining accurate records, where applicable.
• IT and customer service interface skills essential

Key Attributes

• Have the right to work in the UK
• Valid Front Line SIA Licence
• Valid Clean Driving Licence
• Required to complete health surveillance.
• Required to go through BS7858 screening and vetting process.
• Good customer interface skills and commercial awareness
• Good communication – oral/written
• Good team working skills
• Computer literate, with keyboard skills and experience of word-processing, (Microsoft Word)
• Reliable with excellent time-management skills
• Available to travel to cover other sites in the region if required.

All selected candidates will be expected to undertake each stage of the recruitment process.

• Stage 1: Competency based interview.
• A health surveillance will be arranged with our Occupational Health provider which will include a drug & alcohol test.

Key Points

At Falck Fire Services UK Ltd, we pride ourselves on a culture of care, professionalism and continuous development. Further development opportunities may be available which could lead to other roles within the organisation.

Falck Fire Services UK Ltd is an equal opportunities employer.