Relief Security Officer

Mitie; Stoke-on-Trent; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Paid holiday

Cycle to work scheme

Access to online GP

Brand discounts

Job summary

Mitie is seeking a security officer to protect a B&Q site in Etruria, Stoke-on-Trent. You will be responsible for safeguarding property and people, following Assignment Instructions, and maintaining compliance with UK law and site policies.

The role requires a front-line security licence or Door Supervision, plus a CCTV PSS SIA Licence. You will participate in training for continuous development and licence renewals, ensuring high standards of professionalism on site.

Qualifications

• Must obtain a front-line licence in Security Guarding or Door Supervision.
• CCTV PSS SIA Licence is required.
• Demonstrates good attention to detail and clear communication on-site.

Responsibilities

• Protect customers' property, people and assets as per Assignment Instructions and site changes.
• Meet or exceed KPIs and SLAs to help retain the contract.
• Undertake training for self-development and licence renewals.

Skills

Front-line licence

SIA CCTV Licence

Attention to detail

Communication

On-site security experience

Tools

CCTV equipment

Security systems

Job description

Are you interested in working for Mitie at B&Q Etruria located in Stoke on Trent?

Rate of pay: £12.91/h.our

Would you be interested in any of the following ?

Paid holiday ?

Cycle to work scheme ?

Access to online GP ?

Discounts from the popular High Street brands ?

Job Overview

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Main Duties

Operations

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.