Security Officer

Mitie; City of Edinburgh; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Paid holiday?

Cycle to work scheme?

Access to online GP?

Discounts from the popular High Street

Job summary

Mitie at B&Q Edinburgh (Hermiston Gait) is seeking a security professional to protect customer property, people and assets according to the site's Assignment Instructions. You will work to meet or exceed KPI/SLA targets, contributing to contract retention, and undertake ongoing training to develop your skills and stay compliant with licensing requirements.

You may be required to renew licences and complete additional contractually required courses as directed by management to maintain on-site

Qualifications

• Front-line licence in Security Guarding or Door Supervision is required.
• CCTV PSS SIA Licence is required.
• Additional contractually required courses may apply.

Responsibilities

• Protect customer property, people and assets per published AI instructions.
• Meet and, where possible, exceed KPIs/SLAs to help retain the contract.
• Undertake required training for ongoing self-development.

Skills

Front-line security licence

Job description

Are you interested in working for Mitie at B&Q Edinburgh (Hermiston gait)?

Rate of pay: £13.70/hour

Would you be interested in any of the following ?

• Paid holiday ?
• Cycle to work scheme ?
• Access to online GP ?
• Discounts from the popular High Street brands ?

Job Overview

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Main Duties

Operations

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.