Relief Security Officer

TN United Kingdom; Reigate; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a leading security company as a Relief Security Officer in Reigate, where you'll play a crucial role in ensuring safety and delivering exceptional customer service. This position offers a flexible shift pattern, allowing you to work 24 hours a week with opportunities for full-time hours. As an ambassador for the building, you'll conduct patrols, manage traffic, and maintain a welcoming environment for all. With a commitment to professionalism and a supportive team, this role is perfect for those looking to build a rewarding career in security.

Benefits

Competitive hourly rate

Weeks holiday per year

Workplace pension scheme

Life assurance

Support for SIA Licence & renewal

Contributory healthcare scheme

Eyecare vouchers

Employee discount scheme

Training and progression opportunities

Free uniform

Qualifications

• Ability to conduct patrols and report safety concerns.
• Proficient in managing traffic and administrative tasks.

Responsibilities

• Conduct comprehensive patrols of the building and report issues.
• Greet staff and guests warmly, maintaining a professional appearance.

Skills

Team-oriented

Excellent communication skills

Proactive problem-solving

Customer service

Job description

Allied Universal is recruiting a highly motivated, reliable, and ambitious Relief Security Officer to join one of their prestigious sites in Reigate.

We are seeking security personnel passionate about creating a safe and secure environment, delivering high-level customer service, and genuinely caring for residents, colleagues, and the building. The role requires the ability to provide a kind and personal service in a busy environment and offers the opportunity to build a career with a leading security company.

The shift pattern is relief-based, working 24 hours per week, with potential for full-time hours on other contracts in the area. Flexibility is required Monday to Sunday on a day/night shift rotation.

Your Responsibilities

1. Conduct comprehensive patrols of the building, both internally and externally, reporting faults or safety concerns to management or maintenance teams.
2. Manage loading bay traffic, supervise all vehicles, and complete administrative tasks related to contractors' permits to work.
3. Act as an ambassador for the building, maintaining a welcoming approach and professional appearance.
4. Greet staff and guests warmly, responding with a smile or reassuring gesture.
5. Maintain excellent knowledge of the building and surrounding area to answer questions effectively.
6. Ensure punctuality and organizational skills.
7. Adhere to site policies, procedures, and relevant UK legislation.
8. Understand and follow security SOPs and EOPs to ensure building security.
9. Observe health and safety practices and manual handling risk assessments.
10. Respect personal boundaries and understand the concept of 'Duty of Care'.

Note: This list is not exhaustive; officers may perform additional tasks as required.

Ideal Candidate

• Team-oriented with respect for colleagues.
• Excellent communication skills across all levels.
• Well-groomed and professionally presented.
• Proactive in suggesting performance and service improvements.
• Warm, positive, and confident in decision-making.
• Ownership-minded, capable of resolving questions and issues effectively.

Key Benefits

• Competitive hourly rate
• Weeks holiday per year, with 8 in lieu of bank holidays (subject to shift pattern and accrual)
• Workplace pension scheme
• Life assurance
• Support for SIA Licence & renewal
• Contributory healthcare scheme
• Eyecare vouchers
• Employee discount scheme
• Training and progression opportunities
• Refer-a-friend scheme
• Free uniform

Job ref 1ALS

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