Relief Security Officer

Mitie Group; Malvern; On-site; GBP 21,000 - 28,000; Full time

Job summary

Mitie Group is seeking dedicated Relief Security Officers to support our sites across the UK, with opportunities for overtime. You will protect property, people and assets by following Assignment Instructions, maintaining compliance with legal requirements, and reporting incidents promptly.

The role requires holding a full UK driving licence and access to your own vehicle, being flexible to travel between sites, and obtaining a valid SIA Licence (Security Guarding or Door Supervision).

Qualifications

• Previous security experience required.
• SIA Licence with front-line qualification required (Security Guarding or Door Supervision).
• Full UK driving licence and access to own vehicle preferred.

Responsibilities

• Be aware of and ensure compliance with policies and legal/regulatory requirements as directed by the Security Account Manager.
• Fully complete on-site tasks as defined within the Assignment Instructions (AI's).
• Review AI changes and suggest improvements to services.
• Maintain required licences (SIA) and renewals as required and ensure compliance with industry standards.
• Report health & safety hazards and potential threats promptly on site.
• Maintain professional conduct with customers and colleagues in challenging situations.
• Complete accurate notebook entries after incidents for the Incident Report process.
• Ensure check calls are carried out at the allocated times as per AI's.
• Call emergency services and the Communication Centre to report incidents.

Skills

Previous Security Experience

SIA Licence

Job description

To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.

Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.

To undertake additional training to ensure continuous self-development.

Main Duties

Operations

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.

What we are looking for

• Previous Security Experience
• SIA License

We are looking for dedicated Relief Officers to support our site, with the option to pick up overtime.

Candidates must:

• Hold a full UK driving licence
• Have access to their own vehicle
• Be flexible and willing to travel to different sites as required
• Be able to obtain Security Clearance (SC), which will be discussed further during the interview process

This is an excellent opportunity for reliable and professional officers seeking a varied role with opportunities for regular and additional work.