Relief Security Officer

First Response Group; Dover; On-site; GBP 21,000 - 25,000; Full time

Job summary

First Response Group is seeking Security Officers to safeguard client premises and maintain a secure environment. This role offers a chance to join a forward-thinking security team with strong community values and ongoing development opportunities.

You will patrol, monitor access, respond to incidents, and deliver professional customer service, while maintaining logs and ensuring safety. FRG values equality, diversity and inclusion in the workplace.

Qualifications

• SIA licence is required.
• UK Driving Licence is required.
• 5-year checkable work or education history.

Responsibilities

• Patrolling and monitoring premises to detect intrusion, damage or suspicious activity.
• Control of entrances and exits, check passes and authorise visitors.
• Respond to alarms, incidents and emergencies following established procedures.
• Provide welcoming, professional service to visitors, staff and contractors.
• Maintain accurate incident logs and reports for handover and compliance.
• Identify hazards and report safety issues to keep the environment secure.

Skills

Excellent communication

Interpersonal skills

Attention to detail

Calm under pressure

Reliability

Job description

Are you a dependable and professional individual looking to join a forward-thinking security company with a strong sense of community? At First Response Group (FRG), we are seeking Security Officers to help safeguard our clients' premises and maintain a secure environment. If you are looking for a role where your contribution truly matters and where you can develop your skills within a supportive team, FRG could be your next career move.

The following information aims to provide potential candidates with a better understanding of the requirements for this role.

First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together.

First Response Group is committed to encouraging equality, diversity and inclusion across our workforce and eliminating unlawful discrimination. We are a Living Wage Foundation Recognised Service Provider, accredited to the Inclusive Employers Standard, a Disability Confident Committed employer and a signatory of the Armed Forces Covenant.

Why FRG?

• Dynamic Environment: Join a team where your input is valued and you can make a real impact.
• Professional Growth: Access ongoing learning and development opportunities to help you advance your career.
• Industry Recognition: Work for an SIA approved contractor, ACS Pacesetter, and holder of four NSI Gold accreditations.
• Inclusive Culture: Be part of a workplace that values inclusion, happiness, and teamwork.

About the Role

• Patrolling & Monitoring: Conduct regular patrols to detect signs of intrusion, damage, or suspicious behaviour.
• Access Control: Monitor entrances and exits, check passes, and authorise visitors.
• Incident Response: Respond promptly to alarms, emergencies, and incidents, following established procedures.
• Customer Service: Provide a welcoming, professional presence and assist visitors, staff, and contractors as needed.
• Reporting: Maintain accurate logs and incident reports for handover and compliance purposes.
• Health & Safety: Observe and report any hazards, ensuring a safe environment at all times.

Requirements

Skills & Competencies

• Excellent communication and interpersonal skills
• Strong attention to detail and observational ability
• Ability to remain calm and professional under pressure
• Reliable and trustworthy with a flexible approach to working hours
• Ability to work days, nights and weekends

Qualifications

• Valid SIA licence
• UK Driving Licence
• 5-year checkable work or education history