Relief Security Officer

Sodexo Ltd; City of Edinburgh; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Sodexo retirement plan

Discounts to over 1,900 brands

Gym discount

Employee assistance programme

Job summary

Relief Security Officer role across two prestigious Edinburgh sites, Diageo - Johnnie Walker Experience and DLA Piper, with the UK pay rate of £14.00 per hour for a 36-hour week on an annualised hours contract.

The role is permanent with varied shifts, including evenings and weekends, delivering first-class security and customer service while ensuring safety, compliance, and professional presentation across sites.

Qualifications

• SIA Front Line Guarding Licence is required.
• SIA CCTV Licence is required.
• Professional or further qualification in Security Management is preferred.

Responsibilities

• Maintain a professional, friendly, and helpful approach at all times.
• Deliver excellent customer service and build strong relationships with clients and visitors.
• Ensure high standards of personal presentation and adherence to company uniform requirements.
• Respond efficiently and effectively to emergencies, keeping customers informed throughout.
• Assist contractors and visitors, ensuring site procedures and policies are followed.
• Liaise with emergency services and statutory authorities as required.
• Monitor site radio systems and follow correct communication procedures.
• Maintain accurate site documentation, including incident reports, Health & Safety records, and Daily Occurrence Books.
• Provide regular feedback to management on service delivery and identify opportunities for improvement.
• Respond promptly to security incidents and elevate issues appropriately.
• Support a safe and secure working environment for all site occupants.
• Undertake any additional reasonable duties required to meet business needs.

Skills

SIA Front Line Guarding Licence

SIA CCTV Licence

Security management qualification

Microsoft Office knowledge

Education

Security management qualification

Job description

Pay Rate: £14.00 per hour

Hours: 36 hours per week (Annualised Hours Contract)

Contract: Permanent

Shift Pattern: Varied shift work including evenings and weekends

We are currently seeking a professional and customer-focused

Relief Security Officer to provide security support across two prestigious sites in Edinburgh:

Diageo - Johnnie Walker Experience and

DLA Piper.

As a Relief Security Officer, you will play a key role in delivering a first-class security service, ensuring the safety and security of people, property, and assets while maintaining exceptional standards of customer service.

About the Role

Reporting to the Control Room Co-Ordinator and Security Support Manager, you will be responsible for delivering a high-quality security service across client locations, ensuring compliance with statutory, contractual, and company requirements.

Key Responsibilities

• Maintain a professional, friendly, and helpful approach at all times.
• Deliver excellent customer service and build strong relationships with clients and visitors.
• Ensure high standards of personal presentation and adherence to company uniform requirements.
• Respond efficiently and effectively to emergencies, keeping customers informed throughout.
• Assist contractors and visitors, ensuring site procedures and policies are followed.
• Liaise with emergency services and statutory authorities as required.
• Monitor site radio systems and follow correct communication procedures.
• Maintain accurate site documentation, including incident reports, Health & Safety records, and Daily Occurrence Books.
• Provide regular feedback to management on service delivery and identify opportunities for improvement.
• Respond promptly to security incidents and elevate issues appropriately.
• Support a safe and secure working environment for all site occupants.
• Undertake any additional reasonable duties required to meet business needs.
• SIA Front Line Guarding Licence
• Intermediate knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint)
• Strong planning and organisational skills
• Excellent time management and prioritisation skills
• Excellent communication and customer service skills
• Flexible, proactive, and professional approach to work
• Professional or further qualification in Security Management
• SIA CCTV Licence

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.

In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.

For further details regarding our Sodexo benefits please see attached.

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We’re all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity.We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.