Relief Security Officer

Sodexo; City of Edinburgh; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Sodexo retirement plan

Discounts to 1,900 brands

Gym discount

24/7 employee assistance programme

Job summary

Sodexo is seeking a professional Relief Security Officer to provide flexible security cover at two prestigious Edinburgh sites: Diageo - Johnnie Walker Experience and DLA Piper. The role is permanent, 36 hours per week under an annualised hours contract, paying £14 per hour.

You will deliver a high standard of service while safeguarding people, property and assets. You will report to the Control Room Co-ordinator and Security Support Manager, coordinating with site teams to maintain compliance,

Qualifications

• SIA Front Line Guarding Licence
• Intermediate knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Strong planning and organisational skills
• Excellent time management and prioritisation skills
• Excellent communication and customer service skills
• Flexible, proactive, and professional approach to work

Responsibilities

• Maintain a professional, friendly, and helpful approach at all times.
• Deliver excellent customer service and build strong relationships with clients and visitors.
• Ensure high standards of personal presentation and adherence to company uniform requirements.
• Respond efficiently and effectively to emergencies, keeping customers informed throughout.
• Assist contractors and visitors, ensuring site procedures and policies are followed.
• Liaise with emergency services and statutory authorities as required.
• Monitor site radio systems and follow correct communication procedures.
• Maintain accurate site documentation, including incident reports, Health & Safety records, and Daily Occurrence Books.
• Provide regular feedback to management on service delivery and identify opportunities for improvement.
• Respond promptly to security incidents and escalating issues appropriately.
• Support a safe and secure working environment for all site occupants.
• Undertake any additional reasonable duties required to meet business needs.

Skills

Planning

Time management

Communication

Customer service

Flexibility

Professionalism

Tools

Microsoft Office

Job description

Relief Security Officer

Location: Diageo - Johnnie Walker Experience & DLA Piper, Edinburgh
Pay Rate: £14.00 per hour
Hours: 36 hours per week (Annualised Hours Contract)
Contract: Permanent
Shift Pattern: Varied shift work including evenings and weekends

We are currently seeking a professional and customer-focused Relief Security Officer to provide security support across two prestigious sites in Edinburgh: Diageo - Johnnie Walker Experience and DLA Piper.

As a Relief Security Officer, you will play a key role in delivering a first-class security service, ensuring the safety and security of people, property, and assets while maintaining exceptional standards of customer service.

About the Role

Reporting to the Control Room Co-Ordinator and Security Support Manager, you will be responsible for delivering a high-quality security service across client locations, ensuring compliance with statutory, contractual, and company requirements.

Key Responsibilities

• Maintain a professional, friendly, and helpful approach at all times.
• Deliver excellent customer service and build strong relationships with clients and visitors.
• Ensure high standards of personal presentation and adherence to company uniform requirements.
• Respond efficiently and effectively to emergencies, keeping customers informed throughout.
• Assist contractors and visitors, ensuring site procedures and policies are followed.
• Liaise with emergency services and statutory authorities as required.
• Monitor site radio systems and follow correct communication procedures.
• Maintain accurate site documentation, including incident reports, Health & Safety records, and Daily Occurrence Books.
• Provide regular feedback to management on service delivery and identify opportunities for improvement.
• Respond promptly to security incidents and escalating issues appropriately.
• Support a safe and secure working environment for all site occupants.
• Undertake any additional reasonable duties required to meet business needs.

Essential Requirements

• SIA Front Line Guarding Licence
• Intermediate knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint)
• Strong planning and organisational skills
• Excellent time management and prioritisation skills
• Excellent communication and customer service skills
• Flexible, proactive, and professional approach to work

Desirable

• Professional or further qualification in Security Management
• SIA CCTV Licence

Working with Sodexo is more than a job; it's a chance to be part of something greater.

You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way.

In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.

For further details regarding our Sodexo benefits please see attached.

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.