Relief Security Officer

ISS Facilities Services; Birmingham; On-site; GBP 29,000; Full time

Job summary

A leading workplace experience and facility management company is seeking a Relief Security Officer in Birmingham. This role involves ensuring the safety of employees and clients across various sites. You will be responsible for conducting patrols, responding to incidents, and providing exemplary customer service. The ideal candidate will possess a valid SIA licence, proven security experience, and excellent communication skills. Flexibility to work various shifts is essential. Join us for guaranteed hours and opportunities on diverse sites.

Qualifications

• Proven experience in security or a related field.
• Strong observational and communication skills.
• Flexibility to work various shifts, including weekends.

Responsibilities

• Responsible for the physical security of client premises.
• Conduct regular patrols.
• Respond promptly to alarms and incidents.

Skills

Strong observational skills

Excellent customer service

Communication skills

Ability to remain calm under pressure

Education

Valid SIA licence

Experience in security or related field

Job description

Relief Security Officer

Location: Birmingham, B2 4BH
Contract: Infrastructure – Permanent
Hours: 42 per week
Working Pattern: Rotational day shifts (07:00 – 19:00), night shifts (19:00 – 07:00) including weekends
Hourly Rate: £14.00

Overview

We are seeking a reliable and vigilant Security Relief Officer to join our team. As a key member of our security provision, you will play a crucial role in safeguarding our client’s sites, ensuring the safety of employees, visitors, and assets. Relief Security Officers are sought to strengthen existing teams, and will be called on for core and ad‑hoc activities. This will include advanced notification of shifts, filling vacancies in the security team rota, supporting cover for sickness and holidays, and other additional tasking. This role suits an outgoing, flexible individual who thrives on a challenge and embraces a change of environment. You will be trained to work across a variety of sites such as corporate offices, manufacturing, retail and transport. The successful candidate will be reliable, flexible and a personable security professional. If you are looking for guaranteed hours whilst working on a variety of sites, then we would like to hear from you.

Responsibilities

• Responsible for the physical security of client premises
• Conduct regular patrols
• Respond promptly to alarms and incidents, taking appropriate action
• Enforce access control and verify the identity of individuals on‑site
• Provide excellent customer service by assisting and guiding visitors
• Maintain detailed and accurate records of security‑related activities
• Collaborate with law enforcement and emergency services when necessary
• Ensure high standards at all times, maintaining the professional image of ISS
• Undertake induction and training as needed
• Promote a secure and safe working environment at client sites

About You

• Valid SIA licence
• Proven experience in security or related field
• Strong observational and communication skills
• Ability to remain calm under pressure and handle emergencies effectively
• Excellent customer service and interpersonal skills
• Knowledge of security protocols and procedures
• Flexibility to work various shifts, including days, nights and weekends
• New recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development

Company

ISS is a leading workplace experience and facility management company offering a wide range of tailor‑made services for customers throughout the public and private sectors.

Equal Opportunity and Diversity

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (including race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. ISS is proud to be a diverse and inclusive employer. ISS is a Disability Confident Committed (Level 2) employer, proudly supporting inclusive hiring practices in line with the UK government’s Disability Confident scheme.