Relief Retail Security Officer

Mitie; Piddinghoe; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security service provider is seeking a Retail Security Officer in Piddinghoe. You will ensure a safe shopping environment while delivering exceptional customer service. Responsibilities include conducting patrols, utilising CCTV systems, and liaising with store management and police. Candidates should preferably hold an SIA licence or certificate, and a comprehensive background check is required. Training may be provided for candidates without a licence.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

SIA re-licensing programme

Comprehensive induction and training programme

Access to employee benefits, financial services, and retail discounts

Progression and development opportunities

Paid breaks

Qualifications

• Preferably hold a current SIA licence or SIA Certificates; training may be provided.
• Full 5-year checkable employment/education history required.
• Full employment/education history for 5 years required.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to reduce crime and stock loss.
• Liaise with store management teams and police.

Skills

Customer service

CCTV utilisation

Communication

Problem-solving

Education

SIA licence or SIA Certificates

5-year checkable employment history

Job description

Job Overview

Pay rate: £12.60

Various Shifts (to be discussed at interview)

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid