Relief Retail Security Officer

Mitie; Constable Lee; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services company in the UK seeks a Retail Security Officer to provide exceptional customer service and a secure shopping environment. You will conduct store patrols, utilize CCTV for crime reduction, and coordinate with local management and police. A current SIA licence is preferred, with training available if needed. The position offers contracted hours, paid breaks, and various employee benefits including annual leave and pension schemes.

Benefits

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

Access to financial services and retail discounts

Qualifications

• Must hold a current SIA licence or SIA Certificates.
• Full 5-year checkable employment/education history required.

Responsibilities

• Deliver industry leading customer service.
• Conduct patrols of the store and deter offenses.
• Liaise with store management and police.

Skills

Customer Service

CCTV Operation

Conflict Resolution

Tools

CCTV systems

Job description

Pay rate: £12.45



Various Shifts (to be discussed at interview)



Job Overview:

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)



Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.



Main duties:

-To deliver industry leading customer service

-To deter violence and public order offences

-To conduct patrols of the store

-Utilising CCTV systems to support the reduction of crime and stock loss

-Liaise with the store management teams

-Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store

-To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety



Benefits to working with Mitie include:

-Contracted hours

-Annual leave entitlement

-Pension and Life insurance schemes

-Free uniform supplied

-SIA Re-licencing programme

-Comprehensive induction and training programme

-Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.

-Apprenticeship schemes

-Progression and development opportunities

-All breaks are paid