Relief Retail Security Officer

Mitie Group plc.; Cardiff; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading security provider seeks a Retail Security Officer for a B&Q retail store in Cardiff. The role involves ensuring a safe and secure environment, deterring shoplifters, and documenting incidents. Ideal candidates should hold a Security Guarding License and have a checkable work history. Competitive pay at £12.40 per hour, generous employee discounts, and training opportunities are part of the offer.

Benefits

Generous Staff Discount

Free SIA License Renewal

Pension Scheme

24/7 Virtual GP

Company Share Scheme

Qualifications

• Door Supervision or Security Guarding License required.
• Checkable employment history needed.
• Desirable: Previous experience in retail security.

Responsibilities

• Act as a visual deterrent and safety presence on the shop floor.
• Conduct routine patrols and provide security updates during store briefings.
• Complete incident reports and collaborate with covert security operatives.

Skills

Attention to detail

Communication skills

Education

SIA License

Job description

About the Role: Mitie has an exciting opportunity for a Retail Security Officer at our B&Q retail store. Enjoy discounted benefits and gain high-quality experience within the security industry. Full training and a quality induction will be provided.

Responsibilities:

1. Act as a visual deterrent on the shop floor
2. Safely detain offenders following H&S training
3. Utilize store security systems, including CCTV and EAS gates
4. Collaborate with covert security operatives
5. Investigate losses and support inquiries about known offenders
6. Complete accurate incident reports and company documentation
7. Report crime incidents using a company-provided tablet
8. Conduct routine patrols to ensure customer safety
9. Record patrols in daily activity sheets
10. Provide security updates during store briefings
11. Conduct shift handovers to ensure service continuity
12. Maintain a safe and secure environment for all

Door Supervision or Security Guarding License, and five-year checkable employment history or evidence of any unemployment, self-employment, or education periods.

Desirable Experience:

• Previous experience in a retail security role

Additional information about Mitie’s benefits and company background is included, emphasizing career development and extensive employee benefits.

Location: B&Q Cardiff Culverhouse & Cardiff Gate

Position: Relief Retail Security Officer

Pay: £12.40 per hour

Shifts: Day shifts only (up to 9 hours between 8am - 8pm Mon-Sat, 10am-4pm on Sundays)

Why Join Mitie?

• Generous Staff Discount: 20%
• Free SIA License Renewal
• Competitive Holiday Entitlement
• Pension Scheme
• Personal Learning Hub & Additional Training
• 24/7 Virtual GP & Healthcare Benefits
• Cycle to Work Scheme
• Full Uniform Provided
• Exclusive Discounts with Selected Companies
• Company Share Scheme (SIP & SAYE)
• Overtime Available

Additional benefits include access to a virtual GP, financial wellbeing schemes, flexible benefits platform, high street discounts, life cover, share schemes, and employee recognition programs.