Relief Retail Security Officer

Mitie; Brentwood; On-site; GBP 40,000 - 60,000; Full time

Job summary

A security services company is seeking a Retail Security Officer to deliver exceptional customer service and ensure a safe shopping environment. The ideal candidate should have an SIA licence and a full 5-year checkable employment history. Responsibilities include conducting store patrols, deterring violence, and working with management and police to enhance safety. This role offers contracted hours, paid breaks, and access to various employee benefits including training and pension schemes.

Benefits

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Comprehensive induction and training programme

Employee benefits including financial services

Progression and development opportunities

All breaks are paid

Qualifications

• Current SIA licence preferred, training may be provided.
• Full employment/education history check is mandatory.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to reduce crime.
• Liaise with store management teams.

Skills

Customer service excellence

Ability to deter violence

Conducting patrols

Utilising CCTV systems

Liaising with management and police

Education

SIA licence or Certificates

Full 5-year checkable history

Job description

Pay rate: £12.45



Various Shifts (to be discussed at interview)

MUST BE ABLE TO COVERE THE FOLLOWING LOCATIONS WHEN REQUIRED

ROMFORD,HORNCHURCH,CHADWELL HEATH,BRENTWOOD,CHELMSFORD,HAROLD HILL OWN TRANSPORT AN ADVANTAGE OWING TO SHIFT TIMINGS

OVERTIME ATT VARIOUS SITES



Job Overview:

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)



Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.



Main duties:

-To deliver industry leading customer service

-To deter violence and public order offences

-To conduct patrols of the store

-Utilising CCTV systems to support the reduction of crime and stock loss

-Liaise with the store management teams

-Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store

-To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety



Benefits to working with Mitie include:

-Contracted hours

-Annual leave entitlement

-Pension and Life insurance schemes

-Free uniform supplied

-SIA Re-licencing programme

-Comprehensive induction and training programme

-Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.

-Apprenticeship schemes

-Progression and development opportunities

-All breaks are paid