Relief Pharmacy Assistant

Bestway Healthcare; Greater London, St Albans, Stevenage; Remote; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive pay

Generous holiday allowance

NVQ 3 qualification opportunities

Career development opportunities

Job summary

Well Pharmacy in London and surrounding areas is hiring a Relief Pharmacy Assistant to support pharmacist teams across multiple community pharmacies. You will help ensure efficient pharmacy processes and excellent customer service while covering absences and holidays.

The ideal candidate holds an NVQ2 in Pharmacy Services or equivalent, with a friendly, organised approach and a commitment to patient safety. This is a permanent, full‑time, on‑site role with development opportunities.

Qualifications

• NVQ2 in Pharmacy Services or equivalent qualification is essential.
• Friendly, organised and customer‑focussed with good communication.
• Willingness to cover holidays across multiple Well Pharmacies.

Responsibilities

• Cover absence and holidays in surrounding Well Pharmacies.
• Work across multiple community pharmacies to support pharmacy processes.
• Maintain high standards of customer service and ensure safe dispensing guidance.

Skills

Friendly & organised

Customer service

Communication skills

Education

NVQ2 in Pharmacy Services or equivalent

Job description

Are you friendly and organised with a passion for providing excellent customer service butlooking to further your skills and career?

Here at Well, we aim to build the best prescription experience in the UK. Sounds ambitious, right? But that’s okay, because we’ve got a fantastic team of talented, creative and forward-thinking people, that are key in helping us get there.

Main Responsibility

Working alongside our knowledgeable Pharmacists and store teams, you will be instrumental in the efficient delivery of pharmacy processes to ensure our customers are really taken care of. This role maintains a high level of competence to ensure the safe dispensing of medication to customers as well as being the experts that our customers can rely on.

The Ideal Candidate

As a Relief Pharmacy Assistant, you will be responsible for covering absence and holidays in surrounding Well Pharmacies. You will be working within multiple teams across a number of Community Pharmacies as this role provides crucial support and ensures we provide the best patient and customer service.

In order to be considered for the ReliefPharmacy Assistant role itis essential that you already have a NVQ2 in Pharmacy Services orequivalent qualification.

Well are proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you

Please be aware that due to the high number of applications we receive it may not be possible for us to provide an outcome to all applicants. If you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.

Package Description

• Highly competitive salaries
• Generous holiday allowance including bank holidays
• Opportunity to gain an NVQ 3 qualification
• Superb development and career opportunities

About the Company

For over 70 years, we’ve been looking after the health and wellbeing of communities across the UK. Well Pharmacy (part of Bestway Healthcare) is the second largest pharmacy chain in the UK with c.760 pharmacies and a team of around 7,000 colleagues based across our Community Pharmacies, Online Pharmacy, Healthcare Services Centre, Community Drivers, Bestway Medhub & Wardles team and our Support Centre team.

Our mission is to be here for the wellbeing of our patients and customers, to provide the best community pharmacy experience in the UK for everyone, for our patients, our customers, our people, and our NHS.

The pharmacy of the future will look very different from the one we know today. It will play a huge role in transforming primary healthcare and we will play a central role in bringing it to life.

We will use our clinical expertise and technological ambition to take advantage of the potential this future has to offer us. Making medicines, advice, services and care available in the places and spaces that people need and want it most.

We want to be a great business. To be recognised as delivering a community pharmacy experience that is the best there is. To do this we want our teams to feel proud about the positive impact they make, feel valued as part of a close-knit and expert community, and feel confident in their role in a business that is stable, innovative, and caring.

• Salary Competitive with location supplement
• Frequency Hourly
• Vacancy ID well/TP/650/12816
• Contract Type Permanent - Full Time
• Closing Date 29 January, 2027
• Job Category Colleagues
• Division / Function Division 7 England
• Location London, St Albans and Stevenage area, United Kingdom (Incl. Northern Ireland)