Relief Pharmacy Advisor

TN United Kingdom; Warrington; On-site; GBP 80,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Relief Pharmacy Dispenser, where fantastic customer care is at the heart of everything. This role offers a unique opportunity to develop your pharmacy career while making a real difference in patients' lives. You will engage with customers, providing tailored health advice and ensuring the safe supply of medicines. With a supportive team and a commitment to diversity and inclusion, you will thrive in a fast-paced environment. This role not only enhances your professional journey but also opens pathways to further qualifications and career advancement in the healthcare sector.

Benefits

Competitive holiday allowance

Pension scheme

Annual bonus scheme

Enhanced leave pay

Gift card for new parents

Flexible benefits scheme

Employee Assistance Programme

Generous staff discount

Third-party discounts

Support for financial hardship

Qualifications

• Genuine passion for customer care and healthcare.
• Ability to tailor support and advice to individual needs.

Responsibilities

• Provide health advice through focused conversations with patients.
• Ensure safe supply of medicines and comply with legal requirements.
• Engage with GPs to promote services.

Skills

Customer Care

Communication Skills

Pharmacy Knowledge

Relationship Building

Education

NVQ Level 2 in Pharmacy Services

Medicines Counter Assistant (NVQ2)

Job description

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Role Details

The hourly rate for this role is £12.69 and up to £14.05 across selected locations within London.

The importance of your role

Fantastic customer care is at the heart of everything we do, and as a Relief Pharmacy Dispenser you’ll be part of helping customers and patients feel good. It’s everything from the clear advice and care you offer them, to the wide ranges of services we provide.

This is a great opportunity to develop your pharmacy career and make a difference to the lives of our patients.

How will you do it?

With different types of pharmacies all over the UK, we’re giving patients the very best care and attention with the services we offer. You will be providing healthy lifestyle advice and health services to our patients across a number of store locations. You’ll do this through great conversations as well as delivering the technical aspects of supplying medicines.

This environment can be fast-paced, and you will interact with many different people, being a core member of the pharmacy and healthcare team.

What you’ll be doing day to day

It’s all about providing health advice through focused conversations with our patients, whilst giving clear and accurate answers and advice.

Your duties will include:

• Tailoring conversations with every customer to ensure they leave your pharmacy feeling informed and confident about their healthcare needs.
• Delivering the technical aspects of the dispensary whilst ensuring the safe supply of medicines, e.g., ordering medicines, labelling, dispensing, endorsing, and collection of prescriptions.
• Complying with legal and professional requirements and accepted guidance on professional practice in Boots.
• Seeking opportunities to engage with GPs and practice teams to promote services and items.
• Delivering efficient dispensary operations and ensuring dispensing losses are minimised.

What you’ll need to have

We’re offering an exciting career opportunity and a chance to continue your professional journey. You will need an NVQ Level 2 in Pharmacy Services to join us.

It’s not just about experience or knowledge; we’re looking for people with a genuine passion for customer care, who will be ambassadors for healthcare in our stores.

You should have the ability to build strong relationships with patients and your team, understanding individual customer needs and tailoring your support and advice accordingly.

To work across our pharmacy and healthcare area, you also need a Medicines Counter Assistant (NVQ2) qualification or equivalent. If you haven’t completed this, we’ll support your development to do so when you start.

If you’re interested in further developing your professional career, we can support you towards achieving NVQ Level 3 (QCF) in Pharmacy Services to register with the GPHC as a Pharmacy Technician, potentially leading to an Accuracy Checking Pharmacy Technician (ACPT) role. As you develop your healthcare knowledge through these qualifications, your pay and benefits will reflect this.

This is one of several career routes within Boots!

Our Diversity and Inclusion commitment

Diversity, equity, and inclusion are central to our business. We are proud to be an equal opportunity employer, embracing diversity and providing a positive, inclusive working environment. We offer flexible working patterns to support work-life balance.

This role may require a DBS/PVG check in certain locations. Boots is a Ban the Box employer and will consider applicants with criminal convictions case-by-case, with prior discussion opportunities.

Our Benefits

We offer a range of benefits that go beyond salary and provide flexibility:

• Competitive holiday allowance (with options to buy more days)
• Boots Retirement Savings Plan pension scheme
• Discretionary annual bonus scheme
• Enhanced leave pay for Maternity/Paternity/Adoption
• £100 gift card for colleagues expecting/adopting a baby
• Flexible benefits scheme (via salary sacrifice) including financial wellbeing, gym membership, holiday buying, dental cover, life assurance, restaurant discounts, activity passes, and more
• Access to Employee Assistance Programme offering free, confidential counselling 24/7
• Generous staff discount, with extra discounts for Boots brands and services
• Access to third-party discounts for retail, cinema, holidays, etc. (UK only)
• Support from the Boots Benevolent Fund for colleagues in financial hardship

*All rewards and benefits are subject to change and eligibility.