Relief Officer

Argenbright Security Europe Limited; Newquay; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

XD Recognition

Apprenticeship Opportunities

Employee of the Month Scheme

110% Club for Outstanding Performers

Flexible Pay Access (Stream)

Employee Assistance Programme (EAP)

Career Progression Opportunities

Ongoing Training and Development

Job summary

Argenbright Security Europe Limited is seeking a Retail Security Officer in Newquay. You will provide a visible deterrence, respond to incidents, and complete thorough incident reports while working with local authorities as required.

The role requires a valid SIA licence and prior retail security experience is a plus, though comprehensive training will be provided. Hours are varied as a relief position, with site-dependent pay between £12.71 and £15.00 per hour.

Qualifications

• Valid SIA licence to apply.
• Retail security experience is not essential; full training provided.

Responsibilities

• Patrol shop floor to deter crime and maintain security.
• Respond to incidents and prepare detailed incident reports.
• Collaborate with store management and local authorities as needed.
• Conduct searches of colleagues and contractors per policy when required.
• Digitally report incidents using tablets/phones and maintain clear documentation.

Skills

Confident communicator

Customer service

Conflict resolution

Education

SIA licence

Job description

ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in. ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe.

Main Responsibilities

We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.

You will be expected to carry out all guarding responsibilities whilst in store, such as:

• Patrolling the shop floor and deterring criminal activity


• Assess and identify vulnerabilities, and work proactively to minimise risk


• Liaising with management and local authorities when applicable


• Manage vulnerable persons with empathy to not cause distress


• Completing colleague and contractor searches when required in line with customer company policy


• Digitally report incidents and use tablets/phones for daily activity planning


• Detailed and Legible incident reporting to assist the Client and Local Authorities

Location: Newquay

Hours: Varied (Relief Position)

Shift Pattern: Varied (Relief Position)

Hourly Rate: Site dependent, between £12.71 - £15.00 per hour

The Person

To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.

Required Experience and Qualification

You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.

Benefits of working with ASEL

You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role.

Equality & Diversity

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.

ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Responsibilities & Requirements

Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager.

The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities.

All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.

Benefits

• Access XD Recognition - Rewards and Discount Platform


• Apprenticeship Opportunities


• Employee of the Month Scheme


• 110% Club for Outstanding Performers, offering prizes and monetary rewards


• Stream - Flexible Pay Access, allowing early access to earned wages


• Employee Assistance Programme (EAP)


• Career Progression Opportunities


• Ongoing Training and Development

INDST