Relief Officer

Argenbright Security Europe Limited (trading as ASEL); Knowsley; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

XD Recognition

Apprenticeships

Employee of the Month

Early wage access

EAP

Career progression

Training & development

Job summary

ASEL in the Knowsley area is looking for a Retail Security Officer to deter crime, provide a visible presence in-store, respond to incidents and produce clear incident reports in collaboration with the client and local authorities.

You will carry out guarding duties such as access control, loss prevention, site patrols and CCTV review, with a strong emphasis on teamwork, customer interaction and professional conflict resolution.

Qualifications

• You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role.
• Previous experience in Retail Security is an advantage but not essential as full training will be provided.
• Applicants must be able to provide a full 5-year checkable work history and bring right to work documents.

Responsibilities

• Access Control - Gatehouse and Reception duties; welcoming and directing customers and staff.
• Loss Prevention - searching colleagues/contractors as required.
• Internal and external site patrols to deter criminal activity.
• Review CCTV footage as part of stock loss investigations.
• Liaising with management and local authorities.
• Digitally report incidents using tablets/phones.

Education

SIA Licence

Job description

ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in. ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe.

Main Responsibilities

We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.

You will be expected to carry out all guarding responsibilities whilst in store, such as;

• Access Control - Gatehouse and Reception duties; welcoming, helping and directing those who seek your assistance, identifying any threat to security and escalating appropriately.
• Loss Prevention - Performing colleague and contractor searches when required in line with the Client's Company policy
• Internal and external site patrols to deter criminal activity
• Working collaboratively with our Client to identify risk and review CCTV recordings as part of stock loss investigations
• Liaising with management and local authorities when applicable
• Digitally report incidents and use tablets/phones for daily activity planning
• Detailed and Legible incident reporting to assist the Client and Local Authorities
• Adheres to company policy in relation to Health & Safety and Equal Opportunities and complies with all policies and procedures as laid out in the current company handbook.

Position Details

Location: Knowsley Area

Hours: Varied (Relief Position)

Shift Pattern: Varied (Relief Position)

Hourly Rate: Site dependent, between £12.71- £15.00 per hour

The Person

To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.

Required Experience and Qualification

You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.

Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address.

You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role

Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful

Equality & Diversity

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.

ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Responsibilities & Requirements

Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager.

The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities.

All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.

Benefits:

• Access XD Recognition - Rewards and Discount Platform
• Apprenticeship Opportunities
• Employee of the Month Scheme
• 110% Club for Outstanding Performers, offering prizes and monetary rewards
• Stream - Flexible Pay Access, allowing early access to earned wages
• Employee Assistance Programme (EAP)
• Career Progression Opportunities
• Ongoing Training and Development

INDCEN