Relief Officer

Mitie Cleaning & Hygiene Services; England; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Flexible benefits scheme

Salary Finance

MiDeals platform

Cycle-to-work

Life cover

Share plan

Employee recognition

Job summary

Mitie Cleaning & Hygiene Services is seeking a Relief Security Officer for the DWP contract covering Lancaster and surrounding areas. You will cover for full-time colleagues during holidays, sickness, and absences, with weekly hours varying by need.

Responsibilities include patrols, access control, incident response, liaising with emergency services, and accurate reporting. A valid SIA license and driving licence are required, with flexible day shifts.

Qualifications

• Valid SIA Door Supervisor licence
• Previous security experience
• Full UK driving licence and access to your own vehicle
• Flexible availability for day shifts

Responsibilities

• Patrol sites and control access
• Respond to incidents and emergencies
• Liaise with emergency services when required
• Provide excellent customer service
• Complete incident reports and follow security procedures

Skills

SIA Licence

Security experience

Driving licence

Flexible shifts

Job description

Relief Security Officer – DWP Lancaster

Better places, thriving communities.

Locations: Lancaster & Surrounding Areas to include Morecambe Kendal and Preston

Pay Rate: £13.45 per hour

Shifts: Day shifts, typically Monday–Saturday, with occasional Sunday work

Mitie is recruiting Relief Security Officers to support the Department for Work and Pensions (DWP) contract across Greater Manchester & Cheshire. This is a great opportunity to join a large, established organisation.

As a Relief Officer, you will cover for full time colleagues during holidays, sickness, and last-minute absences, so weekly hours will vary depending on business needs.

Key Responsibilities

• Patrol sites and control access
• Respond to incidents and emergencies
• Liaise with emergency services when required
• Provide excellent customer service
• Complete incident reports and follow security procedures

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.

What We're Looking For

• Valid SIA Door Supervisor licence
• Previous security experience
• Full UK driving licence and access to your own vehicle
• Flexible availability for day shifts

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at . Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

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