Relief Museum Assistant

Aberdeen City Council; Aberdeen City; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local government authority in Aberdeen seeks a security role in their front-of-house team at the Art Gallery and Museums. The position involves customer care, working on a rota, and providing support for collections. Candidates must have excellent interpersonal skills, proven security experience, and a Standard Grade education or equivalent. Flexible working arrangements are available.

Qualifications

• Possession of a current First Aid certificate or the ability to obtain one.

Responsibilities

• Provide security and customer care at Aberdeen Art Gallery and Museums venues.
• Work closely with teams within the Art Gallery and Museums.

Skills

Excellent customer care and interpersonal skills

Proven experience in security work

Effective communication skills

Ability to remain alert and anticipate problems

Ability to work independently or in a team

Practical DIY skills

Education

Educated to Standard Grade or equivalent

Tools

First Aid Certificate

Job description

Please note that from 1 April 2023, candidates applying for roles requiring PVG membership will need to cover the cost of the membership. This applies only to roles with a full-time equivalent salary of £30,000 and above, including teaching roles and jobs at Grade 12 and above (currently £32,555 per annum / £16.92 per hour).

The Council will initially pay for the PVG membership cost—either £18 for existing PVG scheme members or £59 for non-members—and this amount will be deducted from the employee’s first full month’s salary.

Job purpose/about the role

As an active member of a large front-of-house team, you will provide security and customer care at all Aberdeen Art Gallery and Museums venues. The role also involves providing specialised support for Collections work. You will work closely with all teams within the Art Gallery and Museums and assist as needed. The position requires working on a set rota, including regular weekend shifts, occasional evenings, and lone working.

Minimum requirements

• Educated to Standard Grade or equivalent
• Possession of a current First Aid certificate or the ability to obtain one

Skills and experience

• Excellent customer care and interpersonal skills, demonstrated through previous experience working with the public
• Proven experience in security work
• Effective communication skills, both oral and written, with a wide range of people
• Ability to remain alert, anticipate potential problems, and apply suitable resolutions
• Ability to work successfully as part of a team or independently
• Practical DIY skills

About Us

Please see the Job Profile for further details.

Our commitments

Aberdeen City Council is an equal opportunities employer committed to promoting equality, diversity, and inclusion.

Flexible Working

We offer flexible working arrangements for most roles, allowing employees to choose patterns that suit both them and the organisation.

Disability Confident

We are a Disability Confident Employer. If you require reasonable adjustments during the selection process, please contact [e-mail].

Forces and Apprenticeship Schemes

We are a forces-friendly employer, signed up to the Armed Forces Covenant, and a silver award recipient in the Defence Employer Recognition Scheme. For questions related to military service or application processes, contact [e-mail].

We offer guaranteed interview schemes for applicants who meet minimum criteria and are:

• Disability
• Care-experienced and aged 16-29
• Aged 16-24, residing in Aberdeen or attending an Aberdeen City Council school, applying for a Modern Apprenticeship (excluding Trades apprenticeships)
• Completed a Foundation Apprenticeship with Aberdeen City Council and applying for relevant apprenticeships
• New Scots aged 16-24 applying for apprenticeships