Relief Manager

TieTalent; Ashford; On-site; GBP 60,000 - 80,000; Part time

Job summary

A retirement estate management company in Ashford seeks a Relief Lodge Manager to cover for permanent staff absences. Responsibilities include managing maintenance, coordinating events, and ensuring a fulfilling lifestyle for residents. Ideal candidates will have a friendly demeanor, good customer service skills, and be able to work independently. This position offers flexible hours on a zero-hours contract.

Qualifications

• Ability to work independently and demonstrate efficiency.
• Experience in property management or customer service is advantageous.
• Strong interpersonal skills to foster a positive environment.

Responsibilities

• Manage property maintenance and provide service to residents.
• Coordinate contractors for building maintenance.
• Facilitate social events and support the sales team.

Skills

Outgoing personality

Computer literacy

Customer service

Event organization

Job description

About

• Location: Kent, travel to various lodges is essential
• Pay rate: £12.36 per hour, plus mileage reimbursed
• Contract: Hours offered on an 'as and when required' basis (zero hours contract)

About The Role

Churchill Estates Management is experiencing exciting growth, and we are seeking compassionate Relief Lodge Managers for our retirement developments in the region. You will cover the absences of permanent Lodge Managers on an "as and when" basis at lodges within reasonable travelling distance.

Your responsibilities include managing property maintenance and providing a first-class service to Owners, fostering a happy and fulfilling lifestyle. Based at a central desk within the development, you will be a visible and reassuring presence, handling office administration and coordinating contractors for building maintenance.

You will also facilitate social events and support the sales team with customer viewings, liaising with various departments and external contacts.

About You

You should understand our customers and be eager to make a positive difference. An outgoing and friendly personality, love of socialising, and the ability to act with sensitivity and diplomacy are essential. You must also be able to work independently, demonstrating efficiency and assertiveness to ensure safety and security.

Computer literacy, especially with Outlook, is required to support event organization and site maintenance administration. Experience in property management, social housing, retail, care work, customer service, or hospitality would be advantageous.

About Us

Churchill Estates Management is a progressive managing agent overseeing privately owned leasehold Retirement Living accommodations. We manage over 200 developments nationwide, overseeing more than 8,000 apartments and serving over 10,000 retired residents.

We are rapidly expanding with ambitious future plans. Join our professional, award-winning, customer-focused team.

Our Company Values: TORCH — Trust, Openness, Respect, Communication, Honesty.

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Location: Ashford, England, United Kingdom

Languages: English