Relief Lodge Manager

Churchill Estates Management Ltd; Scotland; On-site; GBP 24,000 - 26,000; Part time

Job summary

Churchill Estates Management is seeking compassionate Relief Lodge Managers for its retirement developments in Somerset. The role involves overseeing the lodge in the absence of permanent managers, ensuring safety, organizing social events, and providing exceptional customer service while working independently.

Benefits

Subsistence allowance for overnight stays

Annual holiday entitlement of 24 days + Bank Holidays

Life Assurance

Qualifications

• Experience in property management, social housing, retail, care work, or hospitality.
• Computer literate and proficient with Outlook.
• Outgoing and friendly personality with a desire to make a positive difference.

Responsibilities

• Cover absences of permanent Lodge Managers and manage property maintenance.
• Facilitate social events and support the sales team.
• Administer the office and arrange contractors.

Skills

Communication

Teamwork

Customer Service

Tools

Outlook

Job description

Social network you want to login/join with:

• Location: Somerset, travel to various lodges in the region is essential
• Pay rate: £11.53 per hour, plus mileage reimbursed
• Contract: Hours offered on an 'as and when required' basis - zero hours contract

About the role

It’s exciting times at Churchill Estates Management and due to our growth, we are looking for compassionate Relief Lodge Managers for our retirement developments in the region. You’ll cover the absences of permanent Lodge Managers on an “as and when” basis at Lodges within reasonable travelling distance for you. Managing both the maintenance of the property and providing a first-class service to Owners, you’ll be working at the heart of Churchill Estates Management, promoting a happy and fulfilling lifestyle for Owners.

Based at a central desk within the development, you’ll be a visible and reassuring presence, while administering the office and arranging contractors to maintain the building.

From facilitating social events to supporting the sales team with customer viewings you’ll play a key role in the business and liaise with a range of departments and external contacts.

About you

It’s important that you understand our customers and have a desire to make a positive difference. With the focus on providing a happy and fulfilling lifestyle for the Owners, you’ll have an outgoing and friendly personality with a love of people and socialising. You’ll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety of the Owners and the security of the developments. Despite the high levels of social contact, you’ll also be happy working independently on your own initiative.

To support with the organisation of events and administer the maintenance of the site, you’ll be computer literate with previous experience of using outlook.

Previous property management, social housing, retail, care work, customer or hospitality experience would be advantageous.

About us

We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.

We manage over 200 developments nationally. That means we oversee more than 8000 apartments, providing property services and customer care to over 10,000 retired people.

However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.

Join us and be part of a professional, award winning, customer focused team.

Our Company Values TORCH : Trust/Openness/Respect/Communication/Honesty

How you’ll be rewarded

• Subsistence allowance should an overnight stay be required
• Annual holiday calculation based on annual entitlement of 24 days + Bank Holidays, pro-rated for hours worked
• Life Assurance

To be part of our success story, apply today!

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