Relief Library & Information Assistant

Adult Learning; Norwich; On-site; GBP 27,000 - 29,000; Part time

Job summary

A leading educational organization seeks a Relief Library and Information Assistant to support various learning initiatives at the American Library in Norwich. The role requires flexibility and a commitment to community engagement, offering an opportunity to work in a dynamic and meaningful environment.

Benefits

Generous holiday entitlement

Health and Wellbeing services

Flexible working opportunities

Financial employee discounts

Local Government Pension Scheme

Qualifications

• Enthusiastic about local community and culture.
• Experience in customer service or community interaction is valued.

Responsibilities

• Support reading, learning, research, and events at the library.
• Flexibly cover staff absences including evenings, weekends, and holidays.

Skills

Confidence with IT

Engaging with people

Interest in local history

Job description

Job Description

Relief Library and Information Assistant | 8460 | Permanent Contract | Variable hours per week | £12.85 per hour (Scale D) | American Library, Norwich

Are you outgoing? Do you love helping people? Are you enthusiastic about your local community?

American Library has just the job for you!

This role will involve supporting reading, learning, research and events at American Library, Memorial to the 2 nd Air Division, 8 th Air Force, United States Army Air Forces. This is a unique public library and war memorial inside the Millennium Library in central Norwich. This role is funded by the Memorial Trust of the 2 nd Air Division, USAAF, a registered British charity. You will be employed by Norfolk County Council Library and Information Service.

If you are confident with IT, enjoy engaging with people of all ages and backgrounds and have an interest in local history or American life and culture, American Library needs you!

The role will involve some time when you work on your own, and will also involve occasionally working out in the community. You will receive plenty of training for every aspect of this interesting and rewarding role.

The need to be flexible and available at short notice is essential as your role will be to cover sickness absence as well as staff holidays and training. This post is on a casual basis with no guaranteed weekly hours, but will include evenings, weekends, and school holidays.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
• Financial benefits such as:
• ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions
• Tax efficient ways of getting extra pension and new bikes
• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard to fill job
  

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply, we recommend reading the full Job description and person specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

Redeployment closing date: 10 July 2025 23:59

All other applicants closing date: 17 July 2025 23:59

About Us

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.

We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.