Relief Housekeeping Operative — Service Excellence

Mitie Group plc.; Reading; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Holiday entitlement and pension

MiDeals discounts

Virtual GP and Salary Finance

Flexible benefits platform Choices

Mitie Stars recognition

Job summary

Mitie Group plc. is seeking a Relief Housekeeping Operative at The Oracle Shopping Centre, Reading. You will deliver clean, compliant service while meeting SLAs and following cleaning schedules.

This permanent role is 40 hours per week with a pay of £12.82 per hour. You will work both in teams and independently, ensuring safety and high standards across facilities in a busy retail environment. Applicants should have basic English, be reliable, proactive, and dedicated to customer service.

Qualifications

• Basic English communication is required.
• Flexible and proactive approach to work.
• Reliable and hardworking with a professional demeanor.

Responsibilities

• Ensure equipment is kept clean, well maintained, and in safe working order.
• Meet all agreed SLAs and follow cleaning schedules.
• Build knowledge of the designated cleaning area and understand cleaning equipment and chemicals used.
• Follow Health and Safety requirements and complete all required training.
• Work effectively within a team and independently, delivering excellent customer service.

Skills

Basic English communication

Flexible and proactive

Reliable and hardworking

Team and independent worker

Job description

Mitie Group plc. is seeking a Relief Housekeeping Operative at The Oracle Shopping Centre, Reading. You will deliver clean, compliant service while meeting SLAs and following cleaning schedules.

This permanent role is 40 hours per week with a pay of £12.82 per hour. You will work both in teams and independently, ensuring safety and high standards across facilities in a busy retail environment. Applicants should have basic English, be reliable, proactive, and dedicated to customer service.