Relief House Manager

TN United Kingdom; Essex; On-site; GBP 60,000 - 80,000; Part time

Job summary

Ein etabliertes Unternehmen sucht einen engagierten Relief House Manager, der hervorragenden Kundenservice bietet und in einem abwechslungsreichen Umfeld arbeitet. Diese Rolle umfasst die Unterstützung von Bewohnern, die Organisation von Veranstaltungen und die Gewährleistung einer sicheren und angenehmen Umgebung. Mit flexiblen Arbeitszeiten und der Möglichkeit, in schönen Umgebungen zu arbeiten, bietet diese Position eine hervorragende Gelegenheit für eine erfüllende Karriere. Werden Sie Teil eines wachsenden Unternehmens, das Wert auf Qualität und Unterstützung legt und helfen Sie den Bewohnern, ihren Ruhestand in vollen Zügen zu genießen.

Benefits

Gruppenrentenversicherung

Lebensversicherung

Medizinische Untersuchung

Vollständige Einarbeitung und Schulung

Exzellente Karriereentwicklung

Qualifications

• Erfahrung im Kundenservice mit einem positiven Ansatz.
• Zuverlässigkeit und Flexibilität für Notfälle.

Responsibilities

• Verwaltung des Empfangs und Unterstützung der Bewohner.
• Organisation von Veranstaltungen und Förderung der sozialen Interaktion.

Skills

Kundenservice

Kommunikationsfähigkeiten

Problemlösungsfähigkeiten

Flexibilität

Computerkenntnisse (Microsoft Word, Outlook)

Erste-Hilfe-Zertifizierung

Tools

Microsoft Word

Microsoft Outlook

Job description

Social network you want to login/join with:

Do you take pride in delivering excellent customer service?

Do you get satisfaction from a role that involves multi-tasking and finding solutions?

Do you enjoy organising and facilitating social events?

McCarthy Stone is looking for a Relief House Manager to join the team to cover ad hoc shifts around Hertfordshire and Essex.

Hours: Flexible hours to be agreed with Operations Manager

Hourly rate: £13.37 per hour

Mileage will be paid.

Benefits: Group personal pension, life assurance, medical screening, full induction and training, excellent career progression, and the opportunity to work in beautiful surroundings.

About the Role of a Casual House Manager

We are seeking a customer-centric House Manager to exemplify the high-quality customer standards we are renowned for. The role encompasses front of house management, facilities, event coordination, and customer service.

Some duties of the Casual House Manager include:

• Helping Homeowners settle into their new homes.
• Providing a professional front of house service and welcoming all visitors in a friendly manner.
• Being available to all Homeowners to offer help, support, and advice as necessary.
• Promoting good communication between Homeowners, their families, and our partners and suppliers.
• Managing the development’s gardens and grounds effectively to provide a safe, secure, and pleasant environment for Homeowners.
• Dealing with emergency situations professionally as they arise.
• Facilitating social interaction and helping Homeowners enjoy retirement living to the fullest.

The successful candidate will have the following key competencies:

• Excellent communication skills with a positive “can do” attitude.
• Extensive experience in a professional customer service role.
• A professional approach with high standards of quality.
• Reliability and flexibility to handle out-of-hours calls and emergencies.
• Ability to thrive in a busy, varied role where every day is different.
• Resilience and effective problem-solving skills.
• An awareness of basic Health and Safety is advantageous.
• A good level of computer literacy, including Microsoft Word and Outlook.
• Previous or current work-based first aid qualifications are a plus.

As part of McCarthy & Stone Management Service, a successful and expanding national company, you will receive all the support needed to meet your career goals.

Could this role be the perfect job for you?