Relief Guest Experience Supervisor – Flexible Shifts

Little Vegas - Ilford; Greater London; On-site; GBP 11,000 - 19,000; Full time

Benefits offered by this job

Competitive pay

Paid overtime

Job summary

Little Vegas is seeking a Relief Supervisor to lead a team and ensure outstanding guest experiences across shifts in our UK casino environment. You will be responsible for supervising staff, maintaining service standards, and supporting daily operations with a focus on guest satisfaction and safety.

The role requires a proactive, professional appearance and a passion for customer service. You must be at least 18, flexible for mornings/evenings/weekends/bank holidays, and willing to undergo a DBS

Qualifications

• Experience delivering memorable guest experiences.
• Professional appearance and demeanor.

Responsibilities

• Lead and inspire a team to deliver exceptional service across shifts.
• Ensure operational standards are met to provide a top-tier guest experience.

Skills

Customer service

Guest experience

Professional appearance

Job description

Little Vegas is seeking a Relief Supervisor to lead a team and ensure outstanding guest experiences across shifts in our UK casino environment. You will be responsible for supervising staff, maintaining service standards, and supporting daily operations with a focus on guest satisfaction and safety.

The role requires a proactive, professional appearance and a passion for customer service. You must be at least 18, flexible for mornings/evenings/weekends/bank holidays, and willing to undergo a DBS