Guest Experience Lead — Relief Supervisor

Little Vegas - Croydon; Greater London; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Paid overtime

Job summary

Little Vegas is seeking a Relief Supervisor to lead a team and ensure exceptional guest experiences across shifts at our Croydon location. You will motivate staff, uphold service standards, and contribute to delivering an unforgettable entertainment experience.

The role requires 18+ years of age, flexible availability including mornings, evenings, weekends and bank holidays, and willingness to undergo a DBS background check. Competitive pay with paid overtime is offered.

Qualifications

• Must be at least 18 years old.
• Flexible to work mornings, evenings, weekends and bank holidays.
• Willingness to undergo a DBS background check.
• Competitive pay with paid overtime.

Responsibilities

• Supervise and lead a team to deliver excellent guest experiences across shifts.
• Ensure consistent high standard of customer service and adherence to policies.

Skills

customer service

professional appearance

Job description

Little Vegas is seeking a Relief Supervisor to lead a team and ensure exceptional guest experiences across shifts at our Croydon location. You will motivate staff, uphold service standards, and contribute to delivering an unforgettable entertainment experience.

The role requires 18+ years of age, flexible availability including mornings, evenings, weekends and bank holidays, and willingness to undergo a DBS background check. Competitive pay with paid overtime is offered.