Relief Clerical Officer

NHS; Rhyl; On-site; GBP 23,000 - 28,000; Part time

Job summary

Join NHS as a Clerical Administrative Support in Community Paediatrics, where you'll assist in various administrative duties across several sites in Denbighshire. We're looking for someone organized, efficient, and with excellent communication skills. A good standard of education is required, and the ability to speak Welsh is beneficial but not mandatory. You will play a crucial role in maintaining a supportive environment for patients and staff alike.

Qualifications

• GCSE English and Maths Grade C or above.
• Desirable: NVQ2 Admin / Customer Care.
• Previous clerical/computer experience required.

Responsibilities

• Provide administrative support for clerical roles as directed.
• Manage tasks including reception, appointment scheduling, and more.
• Support medical secretaries where required.

Skills

Communication

Confidentiality

Organizational Skills

Keyboard Skills

Ability to work independently

Education

GCSE English and Maths Grade C or above

NVQ2 Admin / Customer Care

Job description

Job summary

We are looking to recruit an enthusiastic, motivated person who will provide relief clerical administrative support in Community Paediatrics. The post will be based at various Denbighshire sites.The successful candidate will have a good standard of education, good communication skills, be able to work on their own initiative and be efficient and organised with their own workload. The candidate should also have keyboard skills and experience of Microsoft Office Package.A good telephone manner and communication skills are essential. The ability to speak Welsh would be beneficial but is not essential. The post holder will be required to demonstrate a professional and sensitive manner and maintain confidentiality at all times.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

Provide administrative cover for a variety of clerical roles as directed by the Administrative Team Leader. These roles include reception, appointments clerk and the safeguarding administrator and support medical secretaries.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details Date posted

27 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,970 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

050-AC359-0525

Job locations

Royal Alexandra Hospital

Marine Drive

Rhyl

LL18 3AS

Job description Job responsibilities

Please see Detailed Job Descriptions and main responsibilities in the attached job description and personal specification

Job description Job responsibilities

Please see Detailed Job Descriptions and main responsibilities in the attached job description and personal specification

Person Specification Qualifications and/or Knowledge Essential

• GSCE English and Maths Grade C or above, or equivalent

Desirable

• NVQ2 Admin / Customer Care

Experience Essential

• Previous clerical/computer experience

Desirable

• Experience in all office procedures within an NHS environment

Aptitude and Abilities Essential

• Ability to use Word and Email
• Ability to work to deadlines
• Able to communicate effectively with all staff groups, clients and their families
• Ability to demonstrate a clear understanding of the meaning of Confidentiality

Desirable

• Welsh Speaking
• Knowledge of databases, eg WPAS/PIMS/Myrddin

Person Specification Qualifications and/or Knowledge Essential

• GSCE English and Maths Grade C or above, or equivalent

Desirable

• NVQ2 Admin / Customer Care

Experience Essential

• Previous clerical/computer experience

Desirable

• Experience in all office procedures within an NHS environment

Aptitude and Abilities Essential

• Ability to use Word and Email
• Ability to work to deadlines
• Able to communicate effectively with all staff groups, clients and their families
• Ability to demonstrate a clear understanding of the meaning of Confidentiality

Desirable

• Welsh Speaking
• Knowledge of databases, eg WPAS/PIMS/Myrddin

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Betsi Cadwaladr University Health Board

Address

Royal Alexandra Hospital

Marine Drive

Rhyl

LL18 3AS

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details Employer name

Betsi Cadwaladr University Health Board

Address

Royal Alexandra Hospital

Marine Drive

Rhyl

LL18 3AS

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)