Reliability Technician

Job Description

About Us -

Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled.

John Crane is part of Smiths Group. For over 170 years, Smiths has been improving our world through smarter engineering. Our technology benefits millions of people every day – making travel safer, supporting sustainable energy transition, efficiently heating, cooling our homes, and helping our world stay connected.

Now let’s hear it directly from the creators – About | John Crane

Connect with us on LinkedIn: John Crane: LinkedIn

Job Description

We currently have an exciting opportunity for a Reliability Technician to join our Grangemouth team reporting to the Contract Manager. This role focuses on ensuring the reliability and performance of mechanical seals while building strong customer relationships. Key responsibilities include analysing seal failures, refurbishing components, and managing stock and data using tools like SAP and Servicemax. The role involves conducting site tours, implementing preventative measures, and addressing chronic failures to improve reliability. It also includes overseeing equipment upgrades, providing training, and supporting 24-hour service coverage as needed. Success in this role requires adaptability, problem-solving skills, and a collaborative approach to integrate seamlessly into the client’s operations and drive reliability improvements.

John Crane is an equal opportunity employer. We celebrate and are committed to crafting an inclusive environment for all employees.

Duties & Responsibilities (not limited to)

• Reliability - Service the onsite equipment and ensure plans are in place and being driven to deliver reliability service on all levels, including improvement opportunities in line with the current contract terms and conditions including ‘Out of Hours’ site cover.
• Provide support to the reliability process, root cause analysis, fault finding, rectification, report writing and proposal as required, alongside attending meetings (as required) with the end user. Providing a link between end user requirements and various John Crane Departments.
• Work well within a small team both to offer support and to be supported during the completion of daily tasks.
• Ensure accurate and effective communication.
• Support transactional business opportunities.
• Promote new technology.
• To understand and build intimate knowledge of client & partners processes, procedures and drivers.
• Relationship - Form integral part of client’s in-house contract management team.
• Support - Ensure Customer is adequately supported and in position to carry out necessary duties, including tooling, procedures, systems and technology.
• Manage stock control in order to meet the contract seal delivery requirements and ensuring that stock levels are sufficient but not excessive in support of the contract.
• Complete mechanical seal repair as required.
• Conduct Plant Tours and feedback any found equipment issues to the end user to drive timely rectification thereby preventing unnecessary equipment outages.
• To provide one-to-one and group training sessions when required.
• To provide support and guidance to any on-site business partners during the commissioning phase of new equipment installation or mechanical seal upgrades.

The Individual

• Rotating equipment experience and engineering knowledge in a proactive reliability environment.
• Communication - Excellent all round communication & interpersonal skills, written and verbal, at all levels of an organisation.
• Approach - Logical & process orientated delivery of results.
• Proactive problem solving.
• Dynamic self-starter.
• Commercially sensitive.
• - Local requirements plus English.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of economic status or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will John Crane, Smiths Group nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers – John Crane) or LinkedIn.