Release Manager

Premier Inn; Houghton Regis; Hybride; GBP 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Healthcare: Family BUPA

Discounts: Up to 60% on Premier Inn &

25% discount on our Restaurant brand

Annual incentive: up to 20% bonus

Résumé du poste

Premier Inn is seeking an experienced Release Manager (HR Systems) to own vendor-led releases, patches and technology changes across our HR and payroll landscape. You will coordinate across technology, People teams and suppliers in a hybrid setup with 3 days on-site.

You’ll drive end-to-end release planning, testing, approvals and deployment, ensuring risk is managed and stakeholders are kept informed throughout the process.

Qualifications

• Experience with end-to-end release management in complex technology environments.
• Experience with enterprise HR/payroll platforms such as Dayforce, Oracle or SAP.
• Strong understanding of systems integration and dependencies.
• Excellent stakeholder management and communication skills.

Responsabilités

• Own the release from start to finish by coordinating end-to-end release lifecycle.
• Collaborate with technical teams and suppliers to understand changes and dependencies.
• Manage testing, approvals, deployment, and rollback plans to minimize disruption.
• Ensure timely delivery by tracking commitments and maintaining quality.
• Turn complex vendor information into clear progress updates for stakeholders.
• Capture lessons learned to improve future releases.

Connaissances

Release management

Vendor management

Stakeholder management

ITIL change management

Systems integration

HR/payroll platforms

Outils

Oracle

Dayforce

SAP

Description du poste

We’re looking for an experienced Release Manager (HR Systems) to take end-to-end ownership of vendor-led releases, patches and technology changes across our HR, payroll and wider people technology landscape.

Working across Technology, People teams, suppliers and operational stakeholders, you’ll bring together the moving parts of complex releases, ensuring integrations, dependencies, testing, approvals and deployment are effectively planned and managed.

You’ll have experience working with enterprise HR and/or payroll platforms, whether that’s Dayforce, Oracle, SAP or similar. We’re not looking for expertise in one specific system. What matters is that you understand how these environments connect, where risks and dependencies can arise and, importantly, you know the right questions to ask.

Role: Release Manager

Contract Type: Full time, Permanent

Location: Whitbread Court, Dunstable (Hybrid, 3 days per week)

Why You’ll Love It Here

• Healthcare: Family BUPA healthcare
• Discounts: Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand
• Annual Incentive of up to 20% Bonus

Check out all our benefits here: https://www.whitbreadcareers.com/about-us/benefits/

What you’ll be doing:

Own the release from start to finish by coordinating the end-to-end release lifecycle, bringing together vendor releases, patches and internal technology changes from initial planning through to successful deployment.

Join the dots across systems and integrations and working closely with technical teams and suppliers to understand how changes connect, identifying dependencies, integration impacts and potential risks before they become issues.

Keep our suppliers on track by working side by side with our third-party vendors and technology partners, asking the right questions, challenging where needed and ensuring commitments, quality and timelines are met.

Make sure we’re ready to release by bringing together testing, assurance, approvals, deployment and rollback plans, ensuring releases are delivered safely and with minimal disruption.

Connect technology and the business as you’ll turn complex technical and vendor information into clear updates, keeping stakeholders informed of progress, risks and key decisions.

Learn from every release by working with teams to understand issues, incidents and lessons learned, turning these into practical improvements for future releases.

What you’ll need:

Strong end-to-end release management experience within complex technology environments.

Experience working with enterprise HR and/or payroll platforms, such as Dayforce, Oracle, SAP or equivalent.

A strong understanding of systems integration and dependencies, with the ability to identify impacts and risks across connected systems.

Strong vendor and supplier management experience, with the confidence to challenge constructively and drive delivery.

Experience of planning, managing and coordinating multiple environment releases across development, test, staging and production environments.

Good knowledge of ITIL-based change management and governance, including risk, approvals and Change Advisory Board processes.

Excellent stakeholder management and communication skills, with the ability to translate complex technical information and keep technical and business teams aligned.

Be part of our Technology Team at Whitbread

Through collaboration, passion and hiring the smartest minds, our Technology team builds products and services that are used by 38,000 of us at Whitbread and millions of guests. Everything from an eCommerce website that handles £2 billion in transactions per year, applications that are scalable across our 1,200 hotel and restaurants, devices that enable our teams and guests to have a seamless experience, all whilst keeping data secure. Together we’re building the hotel of the future.