Release Counselling Coordinator

YMCA St Paul's Group; Hounslow; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Free gym access

Discounts from major retailers

Free well-being and counselling

Work from outer London locations

Career development programmes

Family-friendly policies

Life Assurance

Job summary

YMCA St Paul’s Group in London (Hounslow sites) is seeking a Counselling Coordinator to oversee Release Counselling and support services for housing residents aged 16+. You will liaise with hostel staff to integrate wellbeing support, undertake clinical assessments, and work with the Counselling Lead to expand services, including onboarding volunteer counsellors.

The role includes line management supervision for volunteers, maintaining professional standards in line with the BACP Ethical

Qualifications

• Clinical assessments for potential clients.
• Line management supervision for Volunteer Counsellors.
• Experience with safeguarding and multi-disciplinary approaches.

Responsibilities

• Proactively engage with staff to promote therapeutic services for residents.
• Deliver clinical services including one-to-one counselling, wellbeing sessions, group work, and Single Session Therapy.
• Work with residents to identify diverse therapeutic approaches and activities.
• Undertake clinical assessments for all potential clients.
• Provide line management supervision for Volunteer Counsellors.
• Allocate clients to counsellors considering experience levels.
• Support recruitment of Volunteer Counsellors.
• Act as the point of contact for Release Clinical Supervisors on Hounslow sites.

Skills

Communication skills

Clinical assessment

Line management

Stakeholder engagement

Volunteer recruitment

Education

Counselling qualification / accreditation

Job description

About YMCA St Paul’s Group

YMCA St Paul's Group is a charity that aims to support and empower young people and communities throughout London by providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those who are at risk of homelessness. The organisation aims to create thriving places for young people and flourishing communities. With a commitment to long-term transformation in mind, body, and spirit, YMCA St Paul's Group has served the community for over 150 years.

About YMCA St Paul’s Group

YMCA St Paul's Group is a charity that aims to support and empower young people and communities throughout London by providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those who are at risk of homelessness. The organisation aims to create thriving places for young people and flourishing communities. With a commitment to long-term transformation in mind, body, and spirit, YMCA St Paul's Group has served the community for over 150 years.

About The Role

Responsible for the day to day operational delivery Release Counselling and Support Services including the therapeutic services to YMCA housing residents, within a defined geographical area. The Hounslow sites are Ofsted registered and offer housing to residents aged 16 upwards. Liaising with staff at the YMCA SPG hostels, to enable them to support residents’ wellbeing, and ensuring a holistic and multi-disciplinary approach. Undertaking clinical assessments for potential clients. To work with the Counselling Lead to grow the range of services offered including onboarding Volunteer Counsellors. The Counselling Coordinator will provide line management supervision for the Volunteer Counsellors and to liaise with the Clinical Supervisors on a regular basis. To carry a clinical caseload. To ensure the systems and functions for Release Counselling operate professionally, ethically and within the aims and ethos of the YMCA St Paul’s Group and the BACP Ethical Framework. Excellent communication skills are required to be able to communicate with a wide range of stakeholders, both externally and internally. To develop, embed and ensure that the services offered are professional, held in high regard and fully integrated.

Key Responsibilities

• Proactively engage with staff to promote the tiered therapeutic services available to residents
• To deliver clinical services including one to one counselling sessions, wellbeing sessions, group work and Single Session Therapy with residents
• To work creatively with the residents to ensure a variety of therapeutic ways to engage with residents
• To undertake clinical assessments for all potential clients
• To provide line management supervision for the Volunteer Counsellors
• To allocate clients to counsellors taking into account Volunteer Counsellors level of clinical experience
• To support the Counselling Lead in the recruitment of Volunteer Counsellors
• To be the point of contact for Release Clinical Supervisors for matters pertaining to Volunteer Counsellors based on the Hounslow sites, including risk and safeguarding concerns

What We Offer

At YMCA St Paul's Group, we prioritise improving diversity and inclusion in the workplace and the services we provide. We value your authenticity and unique voice and encourage you to share your opinions. You will have the opportunity to be a catalyst for change by actively participating in our Employee Resource Groups.

As a team member, you can learn, grow, and reach your full potential. We are committed to your development and will support your personal growth journey. Our comprehensive learning and development program includes training, qualifications, and on-the-job experience, ensuring that you have the skills necessary for your role while offering continuous development and advancement opportunities.

Benefits

In addition, you will have access to a range of benefits which will support you in mind, body, and spirit, which include:

• Free gym access across our sites.
• Discounts from major retailers and supermarkets.
• Free access to well-being and counselling services.
• The ability to work from a range of outer London work locations.
• Career development programmes to help you thrive.
• Family-friendly policies to help you balance work-life, including enhanced maternity pay.
• Life Assurance.
• For a complete list of our staff benefits, please click here.