Relationships Manager (mid-level donors)

Wycliffe Bible Translators; Oxford; Hybrid; GBP 35,000 - 40,000; Full time

Benefits offered by this job

33 days leave

5 extra leave

Pension contributions 7.5%

Life assurance

Home-working allowance

Team days in Oxfordshire/Chilterns

Hot-desking at Oxford office

Professional development

Job summary

Wycliffe Bible Translators in the United Kingdom is seeking a highly organised Relationships Manager who loves connecting with supporters over the phone and creating meaningful touchpoints to inspire ongoing generosity.

You will initially manage a caseload of 400–500 mid-level donors, growing to 700, and work with the Director for Supporters and Head of Individual Giving to develop the mid-level donor pipeline, with coaching from Veritus UK.

Qualifications

• Highly organised relationship manager with strong communication skills.
• Experience in donor relations or fundraising is a plus.

Responsibilities

• Achieve mid-level donor income targets.
• Support development of robust donor pipelines.
• Provide general support for the Relationships team and donor communications.

Job description

Job Title

Relationships Manager (mid-level donors)

Location

United Kingdom - Remote

Position Type

Paid - Regular

Job Description

We are looking for a highly organised relationship manager who loves connecting with supporters through phone calls and meaningful touchpoints

Wycliffe Bible Translators is a charity that is investing in fundraising and reaping the benefits, so that we can help create a world where everyone can know Jesus through the Bible. As the Relationships Manager, you will play a key part in helping us to grow resilient, sustainable income from mid-level donors and ensure that our supporters feel valued and connected to our work.

You will initially manage a caseload of approximately 400–500 mid-level donors, growing this to a maximum caseload size of 700 donors, while increasing income from your existing caseload. To help you achieve this you will work closely with your counterpart, who manages a mid-level donor caseload alongside you, and also with the Director for Supporters and Head of Individual Giving as you develop the mid-level donor pipeline from the direct marketing pool. You will also have the opportunity for regular, one-to-one coaching with specialist consultancy Veritus UK.

In this role it is essential that you enjoy building relationships with supporters over the phone. We’re also looking for you to be a creative thinker – able to translate the updates in our Bible translation programmes into engaging, meaningful and emotive touchpoints for mid-level supporters. To manage your large caseload effectively, you will need to be highly organised and confident juggling multiple priorities and tasks.

• Salary: £35,000 - £40,000 + benefits
• Location: Home-based or the option of a desk at our office in Oxford
• Terms of appointment: Full-time (37.5 hours per week). Permanent
• Closing date: 9am on Monday 16th November
• Interview date: Tuesday 24th November in Birmingham

Key Responsibilities

• Achieve ambitious yet realistic mid-level donor income targets
• Support the development of robust donor pipelines
• Provide general support for the Key Relationships team. This could include touchpoint development, organising mailings to donors or other support

Benefits include:

• 33 days’ annual leave, including bank holidays (pro-rata)
• Up to 5 days’ extra leave to serve on the Board of an external organisation
• Employer pension contributions up to 7.5%
• Fully employer-funded life assurance
• Tax-free home-working allowance
• Monthly in-person team days in Oxfordshire or the Chilterns
• Hot-desking facility at Oxford office
• Fully paid-for professional development opportunities.

It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.

Weekly Hours

37.5