Relationship Support Officer – SME Banking & Operations

Levrara Consulting Group; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Levrara Consulting Group, in partnership with a major international bank, seeks a Relationship Support Officer in London. You will support Relationship and Branch Managers in day-to-day servicing and client interactions.

Candidates should have 2+ years in banking or financial services, with exposure to KYC/AML, credit documentation and SME banking. Islamic Finance knowledge is a plus. This is an opportunity to progress within relationship and commercial banking.

Qualifications

• 2+ years' experience within banking or financial services.
• Experience in relationship support, branch banking, credit, client services, KYC/AML or banking operations.
• Knowledge of Islamic Finance is ideal.
• Good understanding of banking processes and customer service.

Responsibilities

• Support Relationship and Branch Managers with the day-to-day management and servicing of client relationships.
• Act as a point of contact for customers, handling queries and ensuring requests are dealt with efficiently.
• Assist with client onboarding, account opening and ongoing KYC/AML and Customer Due Diligence requirements.
• Support the preparation and processing of credit proposals and associated documentation.
• Assist with financial information, facility documentation, account monitoring and credit administration.
• Coordinate with Credit, Operations, Compliance and other internal departments to progress customer requests.
• Maintain accurate client and facility information across internal banking systems.
• Support account maintenance, documentation reviews and general branch operations.
• Assist with management information and reporting where required.

Skills

Relationship support

Branch banking

Credit

KYC/AML

Client services

Banking operations

Islamic finance

Communication skills

Attention to detail

Education

Degree or equivalent

Job description

Levrara Consulting Group, in partnership with a major international bank, seeks a Relationship Support Officer in London. You will support Relationship and Branch Managers in day-to-day servicing and client interactions.

Candidates should have 2+ years in banking or financial services, with exposure to KYC/AML, credit documentation and SME banking. Islamic Finance knowledge is a plus. This is an opportunity to progress within relationship and commercial banking.