Relationship Officer

NHS AfC: Band 5

Main area Relationship Officer, Corporate fundraiser Grade NHS AfC: Band 5 Contract Permanent Hours

• Full time
• Flexible working
  
  

37.5 hours per week Job ref 349-COR-7153975

Site Manchester Foundation Trust Charity Town Manchester Salary £29,970 - £36,483 per annum Salary period Yearly Closing 15/05/2025 23:59 Interview date 23/05/2025

Job Overview

MFT Charity supports Manchester University NHS Foundation Trust's family of ten hospitals, clinical services and local care organisations including Royal Manchester Children’s Hospital, MRI and Wythenshawe Hospital.

We are looking for a talented, passionate and committed person to join our team and make an impact both immediately and as we prepare for the future and long term growth.

With a trust-based approach, we will readily consider flexible working patterns. With core hours of 10am – 4pm, most of our team choose to work on a hybrid home/office basis (with a modern office at our Oxford Road site just south of Manchester city centre). With an expectation that you will work onsite in the office at least two days per week.

Excellent Benefits Include

NHS pension scheme

27 days annual leave per year, rising to 29 days after five years continuous service and 33 days after 10. (Annual leave will be pro rata-ed to the duration of the contract.)

Access to carer’s leave

Enhanced maternity/paternity/adoption leave

Onsite nursery

Eligibility to purchase a Blue Light card and for many NHS discount schemes

Initiatives by the Trust's dedicated staff Health and Wellbeing team

Main duties of the job

Our Relationship experts are the public face of the charity. They are the people who connect our supporters with the charity and our hospitals. They are highly skilled fundraisers and excellent communicators who are passionate about delivering the Charity’s vision; to improve the health and quality of our diverse population in the North West and beyond.

They will hold a pipeline of supporters and work proactively and independently across the full portfolio of MFT Charity to connect our supporters to the cause, to acquire new corporate relationships and deliver first class stewardship.

To succeed in this role you will be a highly organised individual with an ability to thrive under pressure and a proven track record of working in a fundraising role. A team player, you will possess excellent attention to detail and a facilitative and can-do approach to working across multiple projects.

Working for our organisation

MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Detailed Job Description And Main Responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.

We’re looking forward to hearing from you!

Person specification

Qualifications

Essential criteria

• Educated to degree level, or with equivalent experience in working in a fundraising environment.
• Fully trained in and with good skill levels of Office 365.
  
  

Knowledge

Essential criteria

• Working knowledge of Beacon CRM software or similar database.
• Proven specialist knowledge of relevant Fundraising legislation, codes of conduct and good practice.
  
  

Desirable criteria

• Thorough and practical knowledge of the voluntary sector.
  
  

Experience

Essential criteria

• Experience of proactively seeking income generation opportunities
• Experience of working in a relationship fundraising rol
• Experience of developing and growing client or supporter relationships
• Experience of working directly with volunteer fundraisers and corporate fundraising partners, maintaining a high level of donor care and developing relationshipsto maximise their fundraising potential
• Experience of working in a target (time and income) driven environment
• Experience of presenting to audiences from small groups to hundreds of people in an engaging way suitable for the relevant audience
• Experience of managing own workload effectively, planning and organising work to meet deadlines
• Experience of working effectively without close supervision and dealing with problems as they arise
  
  

Desirable criteria

• Experience of working in the charitable sector
• Experience of cold calling and generating new business
• Experience of managing and/or supervising Volunteers and Volunteer Groups
  
  

Skills And Abilities

Essential criteria

• Ability to take responsibility for delivering against targets
• Excellent written and verbal communication skills with attention to detail
• High level of communication skills, providing and receiving routine/sensitive and sometimes complex information on a one-to-one or one-to-many basis
• Ability to tailor communication skills to individuals, employing relevant level of tact and adapting methodology; eg for complex information and/or for those for whom English is not their first language
• Ability to guide and motivate volunteer fundraisers and corporate fundraising partners and explain (sometimes complex) information including legislation and risk assessment
• Ability to manage multiple priorities and different events/projects simultaneously
• Ability to communication in person and in writing to a wide range of people
• Excellent time management and project planning skills
  
  

Attributes

Essential criteria

• A strong relationship builder and negotiator
• Ability to work regular weekends and evenings to attend events
• Enthusiasm for and commitment to the aims of the charity
• Understanding of and commitment to the principles of confidentiality and data protection
• Action orientated with ability to work under own initiative
• Able to work within a small team and the wider charity team
  
  

Others

Essential criteria

• Ability to travel throughout the North West Region to meet the demands of the role
  
  

Employer certification / accreditation badges

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

• Job description (PDF, 400.6KB)
• Person specification (PDF, 384.6KB)
• Functional requirements (PDF, 920.2KB)
• Candidate Essential Guide Non Medical (PDF, 1.3MB)
  
  

Apply online now

Further details / informal visits contact

Name Rachel Laycock Job title Senior Manager - Corporate Email address rachel.laycock@mft.nhs.uk Telephone number 0161 276 4522 Additional information

Specific enquiries about the role should be emailed to Rachel Laycock. Senior Manager - Corporate.

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