Relationship Manager, Libraries (LL40)

Changeworknow is part of the Access Group; Greater London; Hybrid; GBP 41,000 - 47,000; Full time

Benefits offered by this job

Final salary pension

Generous annual leave

Hybrid working

Job summary

Arts Council England in London seeks a Relationship Manager for Libraries to cultivate enduring relationships with library services and funded organisations, monitoring performance against business plans and funding agreements. The role focuses on libraries in Greater London, engaging with national theatre and library stakeholders, and contributing to Arts Council funding streams.

The successful candidate will bring extensive library sector experience, strong collaboration, influencing and

Qualifications

• Significant experience of working within a library service and engaging with artists and arts and cultural organisations.
• Good understanding of business planning, financial reporting, performance management and governance.
• Willingness to travel across London and beyond as required.

Responsibilities

• Build empowering and enduring relationships with library services and funded organisations.
• Monitor performance against business plans and funding agreements.
• Lead on library projects with national stakeholders (e.g., CILIP and the British Library).
• Collaborate with London libraries and integrate into Arts Council funding streams.
• Travel regularly to meet partners across regions.

Skills

Relationship management

Stakeholder engagement

Influencing and advocacy

Team collaboration

Travel readiness

Job description

Contract: Permanent working 35 hours per week (Arts Council also recognises the benefit of flexible working as a valued part of the way we work, and welcome applications from individuals who require flexibility)

Salary : £41,211 per annum Grade C London plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid working.

Location: London ( The role will be based in London however, we are operating a hybrid way of working and support our staff to make use of remote working options when combined with regular on-site contact days with other members of the team, normally 1-2 days a week)

Do you want to;

• help shape and influence the way arts and culture is delivered today?
• help more people in more places take part in arts and culture?
• help arts and cultural organisations better reflect the diversity of our communities?

We are looking for a Relationship Manager, Libraries to join a mixed team in the Arts Council’s London office which includes Combined Arts, Dance, Literature and Libraries. Arts Council England is the development agency for libraries in England. Our focus is on public libraries which operate within a wider framework of library provision and local and national government services.

In this key role you’ll have a focus on building empowering and enduring relationships with library services and a portfolio of funded organisations. This will include awareness of their performance against their business plan, their funding agreement with Arts Council England, and of their cultural work to identify their investment needs. This role will support libraries in contributing to priority places and work with colleagues in integrating London’s libraries into all of our funding streams.

You will manage relationships with designated National Portfolio Organisations relevant to libraries and specific projects supported by strategic funds. You will take a London area lead on our relationships with the libraries sector, and work with other Arts Council colleagues as a member of the Libraries national team. You will lead on specific funded projects with national library stakeholders (e.g. CILIP and the British Library) and attend regular meetings with regional library colleagues (e.g. London Libraries meetings). You will report to the Senior Relationship Manager who holds the area overview on Strategic Partnerships and Priority Places.

You will have specific knowledge of the libraries sector, along with a good understanding of the cultural sector in England and of the current challenges and opportunities facing it. You’ll also have excellent skills in collaboration, influencing and advocacy, with the ability to work both independently and as part of a team.

The successful candidate will have significant experience of working within a library service or engaging with library services, as well as with artists and arts and cultural organisations. You will need a good understanding of organisational dynamics including business planning, financial reporting, performance management and governance. With a diverse portfolio of external partner relationships to maintain, you will be self‑reliant and enjoy both frequent travel and meeting new people. Experience of working with local authority and other strategic partners would also be an advantage.

Equality Diversity and Inclusion Statement: Arts Council are committed to being an inclusive employer, building an inclusive workplace, and recruiting a workforce that is as diverse as the communities we serve. However, you identify, and whatever background you bring with you, we welcome you to apply for a role at Arts Council.

About us: Arts Council offers a range of benefits to our employees including hybrid and flexible working, a generous annual leave allowance and the Arts Council Retirement Plan - a final salary scheme. To find out more, click here .

Our Code of Ethics requires that employees of the Arts Council are not able to receive an Arts Council grant, investment or loan funding - either in person, as a member of a partnership, or for any organisation they own. There are also limitations on board or CEO positions employees can hold in organisations we fund. For more information on this, please talk to the recruiting manager or contact [e-mail]

Job ref: LL40

1 st Interview: (virtual) Thursday 22 October 2026

2 nd Interview: (In Person) Friday 6 November 2026