Relationship Manager - DA

Starr Underwriting; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

Join a leading company as a Relationship Manager in Underwriting Management. This role involves coordinating with Coverholders and Brokers, enhancing processes for renewals, and supporting the Delegated Authority Strategy. The ideal candidate will manage key relationships and leverage expertise in the Lloyd's market within an inclusive organizational culture that values empowerment and diversity.

Benefits

Flexible working arrangements

Commitment to charitable activities

Participation in inclusion networks

Qualifications

• Excellent organizational and administrative skills.
• Expert knowledge of Lloyd’s market and binding authorities.
• Strong communication ability.

Responsibilities

• Coordinating approval of new Coverholders.
• Maintaining relationships with brokers and Coverholders.
• Supporting the DA team for coverholder standards.

Skills

Organizational skills

Communication

Knowledge of Lloyd’s market

Tools

Microsoft Word

Microsoft Excel

Job description

We have an opportunity for a Relationship Manager – DA to join our Underwriting Management department at Tokio Marine Kiln. Reporting to the Head of Underwriting Management, you will serve as a liaison between Underwriters, the DA team, Customer Oversight, Coverholders, and Brokers, working to reduce silos across departments.

This role includes responsibilities such as:

• Coordinating approval of new Coverholders, including DCA’s, working with Underwriters, Brokers, Coverholders, and TMK departments.
• Collaborating with strategic coverholder partners to refine processes for renewals and binding authorities.
• Maintaining excellent relationships with brokers, coverholders, and internal TMK departments.
• Staying informed of market practices and liaising with Lloyd’s and working parties on new developments.
• Supporting the DA team to ensure TMK coverholder standards are met across the syndicate.
• Assisting the Head of DA in implementing the Delegated Authority Strategy.
• Refining processes within the DA team.
• Coordinating relationship management with key Coverholders, with support from the DA team and underwriters.
• Understanding the company's risk appetites regarding delegated authority, conduct, and financial crime.
• Representing TMK at market forums as appropriate.

The ideal candidate will possess excellent organizational and administrative skills, with solid knowledge of Microsoft Word and Excel. We seek an excellent communicator with expert knowledge of the Lloyd’s market, binding authorities, and Coverholder issues.

Joining TMK means becoming part of a company committed to enabling clients to fulfill their ambitions while benefiting society and our people. We promote a safe, inclusive, and empowering environment where everyone can thrive. Employees can join inclusion networks or participate in CSR and charitable activities. TMK is a Disability Confident Employer and offers flexible working arrangements in accordance with our policy.

With over 140 years of experience, we pride ourselves on being a 'Good Company'—a great and inclusive place to do business and work. Our culture is based on empowerment, inclusion, excellence, integrity, teamwork, and innovation. We aim to attract diverse talent, offer dynamic working arrangements, and invest in development.

If you require reasonable adjustments or additional assistance during the application process, please contact [e-mail] in confidence. For application difficulties, email [e-mail].

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