Relationship Manager - Business Banking - Leeds

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Relationship Manager - Business Banking - Leeds, Leeds

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Client:

HSBC Global Services Limited

Location:

Leeds, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

de5bc17862f0

Job Views:

13

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Relationship Manager Business Banking – Leeds

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

Our Commercial Banking business serves over a million customers across more than 50 markets, ranging from small enterprises focused primarily on their home markets, through to corporates operating across borders. Whether it is working capital, term loans, trade finance or payments and cash management solutions, we provide the tools and expertise that businesses need to thrive. As the cornerstone of the HSBC Group, we give businesses access to a geographic network covering more than 90% of global trade and capital flows.

Through Business Banking (BB) our global network offers comprehensive support and services to businesses in the SME market. From expanding overseas to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Product Specialists provides a range of end-to-end solutions designed to help small businesses reach their potential.

We are seeking a customer-focused and commercially minded person to join this team in the role of Relationship Manager.

You will provide dedicated customer service to a portfolio of clients with accountability for sales, service, risk, and operational delivery. This role will involve both external and internal stakeholders, including Sales, Product Development, Risk & Compliance teams.

Your responsibilities will include:

• Face-to-face meetings with SME clients, managing a portfolio of up to 70 clients.
• Managing portfolio income of approximately £1.5 – £2m and SME clients with a £2-15m turnover.
• Driving revenue growth by understanding customer needs and adopting a needs-based approach to increase new business.
• Growing the business sustainably by identifying opportunities to expand the portfolio and broadening client relationships leveraging HSBC's extensive network.
• Building a strong understanding of the client's business and industry to promote insights, enrich conversations, and deliver fair outcomes.
• Conducting proactive credit risk assessments and customer due diligence reviews to ensure comprehensive understanding of the client.

The ideal candidate for this role will have:

• Experience working in relevant environments, such as Business/Corporate Banking or Financial Services.
• Experience in Commercial Banking is advantageous.
• Proven ability to identify and meet customer needs.
• Experience in credit and lending is advantageous.
• A passion for delivering excellent customer service and proactively seeking ways to improve it.
• Experience building effective networks across business areas, developing relationships based on mutual trust, and encouraging others to do the same.
• Understanding of risk management and compliance with relevant regulatory processes.

This is a hybrid role with a base location in Leeds, covering the West Yorkshire region.

We value diversity and inclusion at HSBC. We are committed to creating a workplace accessible and inclusive for everyone, regardless of gender, ethnicity, disability, religion, sexual orientation, or age. If you require accommodations during the recruitment process, please contact our Recruitment Helpdesk.