Relationship Manager - (Arabic / GCC Premier Banking)

MARKET TALENT; London; On-site; GBP 60,000 - 100,000; Full time

Job description

Job Description

Highly prestigious GCC banking brand is seeking experienced Private Banker to join their distinguished front office team. You will market Private Banking London Products and Services to High Net Worth individuals, both existing or potential clients across the Arab world managing and developing a profitable portfolio of High Net Worth customers.

1. Market all the Bank’s products and services to existing and potential customers.
2. Market in co-ordination with offices abroad, the Products & Services of Private Banking London to existing and potential customers.
3. Enhance and develop business relationships between the Bank and its High Net Worth and VIP customers.
4. Maintain and expand the Private Banking customer base of the Bank.
5. Participate in the structuring of new investment products that will benefit customers and enhance the profitability of the Private Banking Department and the Bank.
6. Explore new residential investment opportunities in the UK real estate market, to be offered to customers.
7. Gather information and data on competitors’ Products and Services and appraise and interpret its significance, making appropriate recommendations to the Head of Banking.
8. Prepare and submit adequate financial packages for approval at the appropriate sanctioning level and forward the approval to the Credit Administration Department for managing the implementation in accordance with the Bank’s Credit Policy for customers interested in borrowing from the bank.
9. Assist the Credit Administration Department in the post-sanction facility implementation process, including obtaining borrower’s signatures for relevant facility documentation, due diligence, etc., in accordance with the Bank’s Policies and Procedures.
10. Ensure all existing Private Banking facilities are reviewed on an annual basis, and credit reviews are prepared and submitted to the LCAC and MICC on time.
11. Maintain superior customer relations through:
1. Providing the highest quality customer service.
2. Ensuring there are no grounds for customer complaints.
3. Ensuring that if complaints are made, these are attended to and resolved promptly in accordance with the Bank’s Best Practice, whether locally by following up with the branch, other departments and divisions, or globally by following up with the respective overseas offices, reporting all significant problems and complaints to the Head of Consumer Banking.
12. Ensure the Bank’s position is protected at all times in terms of Credit, Legal, and Regulatory Compliance, in all relevant areas of Private Banking.
13. Ensure customer confidentiality is maintained at all times and, subject to statutory/legal overrides, that no customer information is disclosed to a third party without the customers’ written approval.