Relationship Manager

Robert Walters UK; Manchester; On-site; GBP 32,000 - 38,000; Full time

Job summary

Join a leading company in employee assistance and occupational health as a Relationship Manager based in Manchester. You'll earn a competitive salary of £32,500-£37,500 plus a £15,000 performance-related bonus while managing client relationships and making a real impact in a supportive environment.

Benefits

Private medical (after five years)

Increased holiday with service

Profit share

Gym access

Social events

Flexible working

Generous pension

Culture built on collaboration

Team events

Cycle-to-work scheme

Qualifications

• Strong attention to detail and interpersonal skills.
• Commercial awareness and the ability to meet KPIs.
• Confident communicator with excellent organisation and IT skills.

Responsibilities

• Manage 100 EAP/occupational health clients across the UK and Ireland.
• Build strong partnerships through meetings, calls, and occasional visits.
• Generate £10k in upsells and 3 new client wins per quarter.

Skills

Attention to detail

Customer service focus

Interpersonal skills

Commercial awareness

Excellent organisation

IT skills

Confident communication

Job description

RELATIONSHIP MANAGERSalary: £32.5k-£37.5k + £15k performance related bonusLocation: Manchester City Centre - FULLY OFFICE BASEDHours: Mon-Fri (9am-5pm)

An exceptional opportunity has arisen to join a leading provider in the employee assistance and occupational health sector as a Relationship Manager, based in Manchester City Centre. Offering a salary of £32,500-£37,500 plus up to £15,000 performance-related bonus (OTE £52,500), you'll be part of an award-winning organisation recognised as one of the Best Places to Work. With over 90,000 clients and 13 million people supported, this role lets you make a real impact while developing within a supportive and inclusive environment.

What's on offer:

• Competitive salary and bonus
• Private medical (after five years), increased holiday with service, profit share, gym access, and social events
• Flexible working, training, generous pension, and a culture built on collaboration and development

Your role:

• Manage 100 EAP/occupational health clients across the UK and Ireland
• Build strong partnerships through meetings, calls, and occasional visits
• Lead onboarding, manage renewals, support tenders, and provide consultancy
• Generate £10k in upsells and 3 new client wins per quarter
• Track CRM data and support future propositions via client feedback

What you bring:

• Strong attention to detail, customer service focus, and interpersonal skills
• Commercial awareness and the ability to meet KPIs
• Confident communicator with excellent organisation and IT skills
• Positive, adaptable, and proactive attitude

Why this company?
This industry leader supports 90,000+ organisations and champions employee wellbeing. With 25+ days holiday, sick pay, life insurance, enhanced pension, EAP access, and training at all levels, it offers real growth. Enjoy team events, onsite gym, and benefits like cycle-to-work and season ticket loans-all in an inclusive, high-performing workplace.

What's next:

If you are ready for an exciting next step in your career where your talents are truly valued within a supportive team environment, this could be the perfect opportunity for you! Apply today by clicking on the link provided, take the first step towards joining an award-winning organisation dedicated to helping you thrive.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

About the job

Contract Type: FULL_TIME

Focus: Account Management

Salary: £32,500 - £37,500 per annum + +£15k performance related bonus

Workplace Type: On-site

Experience Level: Associate

Location: Manchester

Contract Type: FULL_TIME

Specialism: Sales & Commercial

Focus: Account Management

Industry: Sales

Salary: £32,500 - £37,500 per annum + +£15k performance related bonus

Workplace Type: On-site

Experience Level: Associate

Location: Manchester

FULL_TIME

Job Reference: 8HOFVV-16A261D8

Date posted: 29 May 2025

Consultant: Courtney Dawson

northern-west sales-and-go-to-market/account-management 2025-05-29 2025-07-28 sales Manchester Greater Manchester GB GBP 32500 37500 37500 YEAR Robert Walters https://www.robertwalters.co.uk https://www.robertwalters.co.uk/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true