Relationship Manager

London Business School; London; Hybrid; GBP 35,000 - 65,000; Full time

Job description

Please Note: The application deadline for this job has now passed.

The Role

Do you enjoy confidently liaising with the external market and stakeholders, generating new business and maintaining existing relations?

London Business School are excited to be recruiting for a driven and client-facing Relationship Manager, Consulting to join Degree Education on a permanent basis.

Alongside the Head of Consulting, you will lead on business development to build and maintain relationships between London Business School and external companies, encouraging engagement and increasing job opportunities for candidates. The Relationship Manager will support companies with their talent needs by advising on recruitment timelines/methods and ensuring that job postings and On Campus activities are managed effectively. You will share insights on sectors under management, to drive student learning and interest in Consulting career pathways.

The Employer Engagement Team focuses on building a pipeline of effective relationships with companies to deliver career opportunities to our students and alumni, as well as providing insights into the labour market to students and colleagues. We welcome over 200 companies to campus each year through a variety of events and host over 4500 jobs on our job board each year. Staff are also regularly meeting with students to help them understand and explore career paths into specific sectors.

Main Responsibilities

• Lead on business development for the Consulting sector and develop a portfolio of active accounts that yield opportunities for students across all programmes.
• Represent Career Centre and the School externally to employers, attend relevant industry events and build a network of professional contacts to become embedded in the sectors under management.
• Partner with the Events team to plan and manage on-campus recruitment activity with companies covered including the delivery of networking events (i.e career fairs) for the Technology sectors and support the running of cross sector fairs.
• Research the employment market to identify potential target companies for business development activity.
• Identify and monitor sources of market intelligence, including employment reports for competitor schools, specific trade bodies etc.
• Share expertise and insights on the Consulting sector through presentations, workshops and resource creation, to drive student learning and interest in Consulting career pathways.
• Maintain relationship with relevant Peer Leaders (student coaches with experience in the sectors).
• Act as an advisor to student clubs to guide activity and ensure a continuity of coverage with key accounts.

Who we are looking for

• Experience in business development and a passion for customer relationship management – you love to get out there and meet people and learn.
• Have a comprehensive sales/recruitment/relationship management background, with experience and confidence dealing with internal/external clients.
• An ability to quickly get up to speed on the consulting sector and share knowledge with key stakeholders as and when required.
• Interest in working in a “value” generating business as opposed to revenue generating business – believe in the impact of higher education and adding value to the student experience.
• Self-starter, able to work independently to develop and deliver against business plan.
• Proficient in handling and analysing data.
• Excellent interpersonal, teamwork and communication skills – will need to be an ambassador for the School internally and externally.
• Comfort with ambiguity.

Why London Business School

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.

What you can expect from us

• Generous annual leave of 27 days plus extra between Christmas and New Year.
• Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution).
• Free onsite gym and swimming pool.
• Amazing range of professional development to support your career path.
• Enhanced cycle to work scheme.
• Wellbeing offering to support your physical, mental and financial health.
• Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill.

At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community.

For this role specifically, you will be expected to be on campus 2 days per week.

We operate with ‘core hours’ – 10:00-15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work.

Our commitment to driving inclusion and belonging.

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.

Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying.

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.