Relationship Manager

GB Bank; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

GB Bank, an innovative property finance bank, seeks a Relationship Manager to drive lending and revenue. Candidates should possess a strong property lending background, business development skills, and an existing network. The role focuses on delivering exceptional customer service while fostering long-term relationships within a collaborative environment.

Benefits

8% company pension contribution

30 days holiday including birthday

Private medical cover

Death in service benefit

Mental health support

Enhanced family leave policies

Team-building activities

Qualifications

• Proven experience as a Relationship Manager in property lending.
• Strong existing network of Brokers and Introducers.
• Depth of knowledge in credit and risk management.

Responsibilities

• Originate new business and achieve lending targets.
• Negotiate loan applications from initial review to completion.
• Maintain and build relationships with clients and brokers.

Skills

Business Development

Communication

Credit Assessment

Property Lending Knowledge

Relationship Management

Job description

Join one of the UK’s fastest growing and award-winning banks.

We are a team of ambitious, passionate, hardworking, and committed people who have successfully created and launched one of the UK’s newest specialist property finance banks. As we embark on an exciting journey of growth, we are seeking exceptional new team members who possess both the ambition and drive to contribute to our vision. At GB Bank, we believe that career progression should not only be achievable but accelerated, enabling our employees to reach their potential in a supportive and dynamic atmosphere.

Our environment is fast-paced and collaborative, where your efforts are recognised, rewarded, and make a tangible impact. We take pride in fostering and open and inclusive culture that not only embraces change but also encourages continuous learning and professional development.

In this role, you will:

Drive service and revenue through lending, working with intermediaries and directly with clients and customers. The RM team are experienced across a wide range of lending including bridging, property and portfolio Buy-to Let, asset backed and specialist lending ensuring GB Bank is a lender of choice. RMs are responsible for originating new business, working to targets, and have an existing network of Brokers and Introducers, as well as other key business relationships.

Key areas of responsibility:

• Drive revenue and good customer outcomes across a wide range of lending including bridging, property and portfolio Buy-to Let, asset backed and specialist lending
• Origination of new lending through networks and enquiries to fulfil agreed targets
• Negotiating and structuring of loan applications and proposals to send to the Credit Team right from initial review and through to credit approval and loan completion.
• Facilitate applications through the credit approval process to completion with the support of a Relationship Management Support and Loan Completions Teams
• Delivering fantastic service to your broker network and ensuring that GB Bank are at the forefront of their thoughts for their client’s future lending needs
• Establish and maintain exceptional customer relationships, ensuring both new and existing customers receive outstanding service that promotes retention and long-term relationships.
• Supporting the Portfolio team in carrying out periodic credit reviews, covenant monitoring and post completion conditions on all existing customers
• Responsibility for building and maintaining new relationships with key professionals including clients and brokers with additional knowledge of and regular contact with solicitors and valuers where required.

A bit about you

Key Skills and Experience

• A proven property lending Relationship Manager with a similar organisation, and be consistently meeting your lending targets with a desire to exceed expectations
• Strong business development skills with broad market knowledge and presence
• An existing network of Brokers and Introducers who can support you and enable your own success at GB Bank
• Candidates must have a strong credit track record within depth knowledge of credit and lending to businesses from inception to draw down, ideally with a focus on bridging finance
• Knowledge of risk management, core lending and financial analysis skills
• Excited to hit the ground running and to make an instant positive impact on the Bank and the communities that we operate in

Key Role Attributes

• Excellent communication and interpersonal skills, capable of building long-lasting relationships with clients, brokers, and internal teams.
• In-depth knowledge of the property lending market and credit process, particularly in the areas of bridging finance and portfolio Buy-to-Let lending.
• Strong commercial acumen with the ability to analyse and structure complex loan proposals.
• A customer-centric approach, ensuring a high level of service delivery and fostering positive relationship

What we can offer you:

8% company pension contribution and 3% individual contribution

30 days holiday every year - which includes your birthday off + bank holidays

Private medical cover with WPA - includes no excess + add family through salary sacrifice

Death in service at 4 x base salary with Aviva

Mental health support - through a helpline and counselling sessions

Enhanced maternity, paternity and adoption leave

Surprise and delight moments throughout the year to help build team connection

What else do I need to know?

• Location: Field-based in the Leeds/Manchester area, London 2x/month
• Salary: Competitive + Incentive + Car Allowance
• Hours: 35 Hours per week

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates, regardless of their age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity.

At GB Bank, we value privacy and data protection rights. We have longstanding data protection culture and promote robust ethical standards in data management. Please read our Privacy Notice in relation to our recruitment activities before submitting your application to work with us.