Relationship Director

HSBC Global Services Limited; St Albans; Hybrid; GBP 90,000 - 140,000; Full time

Job summary

HSBC Global Services Limited is seeking an experienced Relationship Director to manage a high-value portfolio across domestic and international clients. You will develop long-term relationships with key stakeholders, manage credit and risk considerations, and deliver exceptional customer service from a hub in St Albans with hybrid work options.

The role emphasizes identifying growth opportunities, collaborating with product teams, and maintaining compliance with regulatory standards to uphold

Qualifications

• Experience in Corporate Banking / Financial Services.
• Proven ability to identify and meet complex lending needs.
• Strong networking across business areas and with stakeholders.
• Understanding of risk management and regulatory processes.
• Self-driven, able to manage conflicting priorities and deadlines.

Responsibilities

• Be an ambassador for HSBC and develop the bank’s profile in the local business community.
• Support customers with world-class service and focus on their needs.
• Develop new opportunities and nurture existing relationships to grow business.
• Build a network of business introducers in the local professional community.
• Collaborate with product partners to assess needs of international and domestic customers and offer solutions.
• Adhere to credit, operational, reputation, financial crime and regulatory risk processes.

Skills

Relationship building

Business development

Networking

Credit risk awareness

Regulatory knowledge

Strategic thinking

Self-motivation

Job description

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We’re currently seeking an experienced professional to join our team in the role of Relationship Director.

The role of the Relationship Director is a full relationship management role, engaging with our existing and prospective customers, with turnovers of between £25m to £350m, to help them realise their ambitions. Your key aim as a Relationship Director will be to develop long term relationships with key stakeholders, operating as a trusted person of influence, whilst providing exceptional customer service.

Customer portfolios will consist of both domestic and international businesses and will involve managing all aspects of the relationship including operational and credit risk. To be successful in this role you will create and maintain strong and evolving partnerships internally and externally.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you’ll:

• Be an ambassador for HSBC and develop the bank’s profile in the local business and wider community
• Supporting customers and placing their needs at the forefront of all that we do, setting world class standards
• Developing new opportunities and nurturing existing relationships to identify new business opportunities
• Building a network of business introducers in the local professional and business community
• Adhere to structures and processes in place for the management of credit, operational, reputation, financial crime and regulatory risk
• Collaborate with product partners to assess needs of international and domestic customers and offer appropriate solutions

To be successful in this role you should meet the following requirements:

• Experience working in a relevant role within Corporate Banking / Financial Services is essential
• Proven ability in identifying and meeting customer’s needs and managing complex lending requests is essential
• Ability to build effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same
• A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes would be advantageous
• The ability to be self-driven with the ability to manage conflicting priorities and work collaboratively to deliver to deadlines is essential
• Experience in, and a hunger for, developing opportunities for growth with existing and new to bank clients is essential

This is a hybrid position with the base location being St Albans. Clients are based predominantly across the South East, so it is important that the successful candidate is based within an easy commutable distance of this region.

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [e-mail] .