Relationship Director

Lloyds Banking Group; Manchester; On-site; GBP 83,000 - 99,000; Full time

Job summary

Lloyds Banking Group seeks a Relationship Director to lead client relationships and drive growth in workplace pensions. This key role involves strategic management of teams and maintaining relationships with employers and advisers to enhance customer outcomes. Candidates should have substantial experience in the financial services sector and a strategic mindset.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus

Share schemes including free shares

Benefits adaptable to lifestyle

30 days’ holiday plus bank holidays

Qualifications

• Extensive experience in UK workplace pensions or UK financial services.
• Strong understanding of regulatory trends and client expectations.
• Proactive and tech-savvy, embracing new tools consistently.

Responsibilities

• Lead a team to strengthen client relationships and drive growth.
• Retain and grow workplace pension schemes.
• Build and maintain strategic relationships with employers and intermediaries.

Skills

Leadership

Stakeholder Engagement

Strategic Thinking

Relationship Management

Job description

End Date

Thursday 03 July 2025

Salary Range

£83,411 - £98,130

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Job Share, Unable to Offer Agile Options

Job Description Summary

.

Job Description

Job Title:Relationship Director

Location:Field based covering North of England and Scotland

Salary:£83,411 - £98,130

Hours: Full time

About This Opportunity:

At Scottish Widows, our ambition is to retain, develop, and grow positive relationships across the corporate and intermediary market. We strive to influence advisers and clients alike to support our business growth and help us achieve our bold market share aspirations.

We're seeking a strategic and inspiring Relationship Director to lead a team of Scheme Relationship Managers and Workplace Relationship Consultants. This role is central to leading and rapidly growing our Workplace Pensions client base—defending and growing funds under management, securing new business, and delivering our workplace strategy.

As a key member of the Client Relationship Management team within the Insurance, Pensions & Investments (IP&I) network, you'll play a vital role in helping clients build financial resilience and secure better futures for their employees. You’ll also act as a visible ambassador for Scottish Widows, promoting our flagship workplace savings propositions across the financial services industry.

This is a unique opportunity to lead with purpose, operate with a “One Group” approach across and drive significant change that improves experiences.

What you’ll be doing:

• Lead and develop a high-performing to strengthen client relationships and drive business growth.
• Retain and grow workplace pension schemes, influencing clients and advisers to support Scottish Widows’ workplace strategy.
• Build and maintain strategic relationships with employers, trustees, and intermediaries, acting as a trusted partner and advocate for good customer outcomes.
• Collaborate across the group, including Scottish Widows, Embark, and Schroders Personal Wealth, to deliver coordinated solutions and a seamless client experience.
• Champion innovation and change, embracing new tools and practices to improve both client and colleague experiences.
• Represent Scottish Widows in the market, promoting and contributing to the company’s reputation and market share goals.

Why Lloyds Banking Group:

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

What you’ll need:

• Extensive experience in UK workplace pensions or UK financial services, with a strong background of leading and growing corporate and intermediary relationships.
• Strong understanding of the UK workplace savings landscape, including regulatory trends, competitor activity, and client expectations.
• Shown leadership skills, with the ability to encourage, mentor, and manage a team to deliver exceptional client service and meet business objectives.
• Strategic and commercial approach, capable of aligning client needs with business goals and identifying opportunities for growth and retention.
• Excellent stakeholder engagement and influencing skills, able to build trust and credibility across a wide range of internal and external partners.
• Proactive and tech-savvy, always eager to embrace new tools and improve processes consistently.

About working for us:

Our ambition is to be the top tier UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?Apply today and find out more.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.