Relationship Director

Join us as a Relationship Director within the UK Corporate team.

In the UK Mid Corporate Coverage business area of Corporate Banking, we seek to understand our clients’ objectives, opportunities, and challenges, working with them to achieve their business ambitions. We offer expert industry insight across sectors such as manufacturing, technology, restaurants, and law firms, collaborating with product specialists to deliver suitable financial solutions.

As a Relationship Director, you will manage, develop, and grow a portfolio of approximately 40 customers, each with a turnover between £6.5m and £50m or debt requirements exceeding £1m, through excellent customer service and relationship deepening. You will proactively maximize market opportunities to attract and acquire new customers. Business development is key, aiming to secure at least 2 new-to-bank customers annually or generate a minimum of £150k in annualized income from new client relationships.

Essential Skills:

• Commercial Effectiveness: Client/Customer Focus and Commerciality
• Control Environment: Risk Management
• Business Skills: Delivering Solutions and Decision Making
• Personal & Interpersonal Skills: Communication, Influence, and Collaboration

Desired Skills:

• Technical knowledge of lending, Zeus, GPT, and post-sanction fulfilment
• Industry knowledge and understanding of key drivers for business owners
• Experience in client portfolio management
• Proven success in business development and customer acquisition

This role is based in London.

Purpose of the role:

To establish and nurture profitable partnerships with corporate clients, acting as a bridge between the bank's offerings and clients' needs for mutual benefit and long-term success.

Accountabilities:

• Manage client relationships to identify financial goals, challenges, and risk tolerance, analyzing data from various sources to identify trends and opportunities.
• Research industry trends, regulatory landscape, and competitive environment to inform strategic advice.
• Design customized solutions addressing clients' specific needs, leveraging the bank's products and services.
• Communicate value propositions, justify recommendations, and negotiate mutually beneficial terms.
• Guide clients in financial decision-making, risk management, and wealth strategies, keeping them informed of market trends.
• Assess and mitigate financial, legal, and operational risks associated with client relationships.
• Document all interactions and transactions for transparency and support product development and strategy.
• Monitor client satisfaction, revenue, and other metrics to evaluate relationship management success.
• Conduct market research to identify new opportunities and develop growth strategies.

Vice President Expectations:

• Contribute to strategy, drive requirements, and recommend changes; manage resources, budgets, and policies; ensure continuous improvement.
• Lead or support teams, define roles, plan for future needs, and develop staff, aligning with strategic and operational goals.
• Exhibit leadership behaviors: Listen, Energize, Align, and Develop others.
• As a subject matter expert, guide technical direction, lead assignments, and coach team members.
• Advise stakeholders on functional and cross-functional impacts and alignments.
• Manage risks, strengthen controls, and demonstrate accountability.
• Collaborate across functions, build relationships, and influence outcomes.
• Develop innovative solutions through analytical thinking and research.

All colleagues are expected to embody Barclays' Values—Respect, Integrity, Service, Excellence, Stewardship—and the Barclays Mindset—Empower, Challenge, Drive.